The Shade Store

We've talked about getting shades for our get away place forever and just never prioritized it. Over the last ten years, we've basically redone everything in the house and finally decided to take the plunge and order new shades after the sun damaged our new flooring. Designer Julia Baker and The Shade Store in Strawberry Village made the process painless and easy! Julia assisted us with scheduling measures, the selection of the window treatments and all the installation logistics. All the staff were so professional and highly skilled.

And what an incredible transformation!! Who knew shades could make such a difference?! I can't tell you what an incredible impact these beautiful new shades make on the overall design of the space. It's like the entire aesthetics of our house took a major leap forward into gorgeous modern style - we LOVE our new shades! The only downside is now we want Julia to help us with new shades at our condo, at our work places and basically we want new shades from The Shade Store everywhere!

The best part of the experience for us was the excellent customer service The Shade Store and its designers provide. They don't waste your time with ridiculous short-term sales and heavy handed sales like Smith & Noble, which tries to lure you with gimmicky time-limited tricks intended to pressure you into making an immediate purchase. We felt so supported by Julia, that she would be there for us when we were ready. She really made it happen for us - do yourself a huge favor and give Julia Baker and The Shade Store a call! You won't be

My husband and I highly recommend The Shade Store in Strawberry. Michael was a pleasure to work with and patiently answered all our questions. When some measurements needed clarification, he came to our home in a driving rainstorm to double-check everything and put us at ease. Once the shades were installed, it was an instant transformation. The natural feel and look of the fabric brought out the best in our sunroom. Even my dubious husband was impressed!

Great customer service! Helped us pick out exactly what we needed. From selection of shade to installation - it was seamless, effortless on our part, and overall an enjoyable experience. Michael and Kristen in the Mill Valley store were a pleasure to work with.

The Shade Store in Mill Valley provides exceptional customer service. Ruben & Emily were great to work with. They are knowledgeable about their products and patient when explaining which products will work best in a situation.
The measure & install went perfectly thanks to Will and Jose.
I highly recommend the Mill Valley Shade Store.

Lisa Cohan, a sales and design specialist at The Shade Store in Mill
Valley, has consistently delivered superior customer service and design consulting. Every client I bring to her for their homes, are delighted with her and the end result of her hard work. She is an experienced, elegant, and dependable professional. I know when I bring in a client, we are in the best hands.

Julia is PHENOMENAL to work with! She has routinely gone above and beyond to make our projects turn out beautiful. Her attention to detail and thoughtfulness make working with her a dream. I can't recommend her work at The Shade Store highly enough.

Everything about this purchase and installation was perfect! Julia's home consultation (social distanced) took into consideration the characteristics of our new home and the nuances of our personal preferences. The installation was on time, efficient and quality. The end result – a beautiful transformation of our new home!

We love our shades from the Shade Store and our design consultant Julia Baker, advised us to get the remote to raise and lower the shades! It was such a great idea! Thank you Julia and the Shade Store for such a great product!

The Shade Store offers a wonderful variety of beautiful products and provides excellent service. I can highly recommend Anthony Paulino in the San Francisco Bay Area. The entire Shade Store team made everything so easy, and I am thrilled with the results.

I have worked with Julia Baker of the Shade Store on numerous interior design projects. She is talented, professional and a wonderful collaborator. She makes the entire process of selecting window coverings a joy!

Excellent service, great installation! Shop loca!

We are very happy with recently fitted Roller Shades.
Our installer Ami was polite, knowledgeable, and efficient.

Gorgeous new shades! Ruben was very patient with us as there were so many great choices. Will be back to do the rest of my home.

The best quality shades on the market. They look amazing. The install was great.

If you are looking for window treatments, you definitely want to go to this store. Ask for Quinn Cosby

Knowledgeable staff and great selection of window coverings. Many styles on view at the shop.

So easy!!
Perfect from beginning to end.
Emily is the best!
R

Update: Following my review, The Shade Store was able to ship our new shades overnight and install them correctly. Though the ordering process was difficult/delayed, very happy with the final product.

Original review: Back in October 2022, expecting my first baby, I placed an order for blackout shades for 2 windows in the baby's room with The Shade Store. Five months later (and a couple days away from my due date), we still don't have the shades installed. They were incorrectly made no less than three times, we have been through five unsuccessful installation attempts (now on the sixth), and I still don't have any sense of timing from The Shade Store on when the shades will actually be correctly made and installed.

I seldom write reviews, particularly negative ones. But if you're looking for a seamless, high quality customer experience for your project (not to mention one that will be completed within a reasonable time frame), I'd strongly recommend that you choose another company.