AT&T Store

The manager Chris is phenomenal!!! He was very prompt and efficient to resolve my issues. I walked in discombobulated and he was able to calm my nerves and get me the help I needed. I’m not a tech savvy person and he made me feel more comfortable and confident about being a customer of ATT.

Jeff S. is the BEST around. He's very personable, knowledgeable and goes the extra mile to make sure you get the right phone and plan to fit your family needs.
If your looking to get a new account or change a plan Jeff is the man to go see.

We got a fourth line for my daughter and Jeffrey got us an excellent package, we are so happy but my daughter is super happy!

I can only say that it was an excellent service, which even includes the Christmas spirit in a movie recommendation. Thank so much !

Chris the new manager was great. Very smart, understanding and helped me with my ATT account issues. Would definitely use this AT&T store.
M

The service was fantastic, patient & tolerant. There's no better store to visit. Chris is doing awesome as the new manager!

Chris is killing it as the new manager! Helped me pair my watch back up with my phone. Very quick and easy service!

Jeff is a Legend
He went above and beyond for me and my girlfriend. Fabolous Customer Service and knowledge of all the products in store.ask for Jeff you will not be Disappointed

Thanks for having Chris as your new manager. He was very professional, knowledgeable and answered all our questions.

Jeffrey was stellar. In 15 minutes he was able to clear up mistakes and misunderstandings that occurred over several visits to a different AT&T location. Thank you for explaining and summarizing clearly.

Very professional. Experience Jeff. Went. Over and beyond. With. Knowledge. And. Courtesy. . I. Thank. Him. So very. Much. For. Helping.jeff. Represents. The. Company. Well customer. For. Life ..keep up the. Good. Work Cheryl. Brewer. Of. Novi Michigan.

We got more than what we were looking for at an excellent price and with excellent treatment from the AT&T staff.

Chris is an awesome manager. Glad I stopped in!

I want to Rave about the store Manager Alyssa. She has been extraordinarily helpful repeatedly. She is excellent at multitasking and everyone is satisfied when they leave due to her grace and expediency with each persons needs.
She is a very valuable employee!
Carol

The new manager, Alyssa, has been incredibly helpful and has truly gone above and beyond. When she took over the store, she inherited an ongoing issue I had related to my bill, and she not only immediately addressed it with AT & T, she followed up multiple times with me to update me on the process. I will definitely be returning to this store in the future for my cell phone needs.

Had an great experience with AT&T in getting a new line. Mr.Ryan did a fantastic job in explaining us the terms and conditions. Having representatives like Ryan would definitely help new international customers like me in understanding things. 5/5

Had a fantastic experience working with Abdul and his team ! They were very helpful in providing us with all the possible discounts, including ones that weren't advertised in the store. We were given a very clear explanation of all our charges (upfront and recurring). They also offered us great combo protection packages to get our phones fully setup. I'd very highly recommend this store to anyone !

Jeffrey was awesome ...and very user friendly .

OUTSTANDING service at this AA&T store! From the minute I entered (fully expecting the usual phone store torture) I was instantly greeted by James and Charles and they proceeded to listen, find out what I needed and give me my options and the best deal they could find for a new phone and lower cost plan! I’d honestly give them TEN stars and can’t recommend this location any more for an EXCEPTIONAL experience! Go there today and tell them ‘Mary Carleton sent you’ as you won’t be sorry! Bravo James and Charles you’ve don’t AT&T beyond proud! They’re lucky to have you both working for and representing them! I’ll definitely be back and send others your way! THANK YOU!!
Mary Carleton

Alyssa at your Farmington Hills store is a consummate professional. She takes time with each person to make sure they are satisfied. Great job!

Devon was exceedingly wonderful. He spent hours with myself and my parents setting up our new phones after some difficulties. He was exceptionally patient and friendly. He answered all of our questions and made the process as smooth as possible. Definitely recommend him if you’re heading to this location!