Party City

Michelle was amazing!! So kind helpful and generous!!! Amazing customer service and so patient with everything!! Could not ask for a better experience ☺

Tan in to pick up a table cloth fir catering even. Great price.

This store has an amazing team leader, Nicole! I’ve been a customer of Party City for years and seeing how great you are treated as a customer at this Farmington Hills store makes you not want to go to another location. Keep up the good work Team Nicole!

I went there for some last minute birthday party items, received good help at the balloon counter, associate was very helpful and patient. Been there before, they're always nice, store is organized, and clean.

I plased an order online this past Thursday. I had it delivered on Friday. I didn't get my mylar balloons but that's okay. I used the balloons that came with the helium tank. So it all worked out.
The manager called and apologize regarding it.
Besides that The service was great, will definitely be back

Wow, they have everything under the sun! Such an exciting place. I was able to get everything I needed. Easy to find what you need and plenty of items to choose from. Some good prices. If you know what you need early enough, go and buy it piece by piece and that way it doesn't cost so much at one time. Enjoy and have fun while you are there!!!

They had everything I needed for a baby shower. The shower was cancelled due to the virus. I have everything including my receipt so I hope they honor my return even if it’s more than 30 days.

Great service...I was totally out of my element and the friendly staff helped to make it a great experience. My daughter's bday party is going to be awesome.

The Party City on Orchard Lake Rd is awesome. They went above and beyond this morning to make my moms 90th birthday special. Since our whole family was in quarantine, we were unable to do anything for our mom. Angie helped to order and get a beautiful balloon arrangement delivered!!! The balloons were perfect!

I love Party City! Party City is like party supplies heaven! They literally have every party item you can possibly think of...from the frequently used themes to the more "unique". To make matters even better, the WB staff is absolutely AWESOMESAUCE! They were very helpful and knowledgeable about their products. Excellent customer service.

I have never been To a party city. Needless to say my mind was blown with how amazing this place is. I was having more fun running around the store seeing things i havent seen since my child hood than my son was. Lol. However at the register im assuming was a new worker, and the other cashier was being very rude and short on telling her how to blow up the big balloon for my son. She went through 3 before she finally figured it out. But she handled it well. I will be going back.

I came in with a quick return, when I was in line, I noticed it was taking awhile for each person to leave, that's when the manager Brigitte notified us that she was training new people and everyone's computers kept going down and had to be restarted which takes a few minutes, Larissa who helped me, was very kind and professional, she had to get Brigitte due to computer problems, so many things were happening at once, online customers coming in for orders, new staff in training, balloons having to be filled, system problems, throughout all of this every single customer got greeted with Welcome to the party (I believe that's what Brigitte was saying.) I wish corporate was there to see the team in action, it would have been used as a training tutorial. I was very impressed, I also have to add that if the system going down is a often occurence it needs to be fixed because it was hectic as a customer in a hurry, but when I saw everyone so professional in a situation that people had to wait much longer than expected, I just had to give a great review, hats off to the Farmington Hills store on Orchard Lake because they have an excellent team and leader, I would have included the other employees but did not have direct contact to see their names, they were fantastic as well! See u in a few months for another bday in our family 😁

Great place for party needs! Found all the minion stuff we needed for grandsons birthday party! Got tablecloths, plates, napkins, plastic cups for goodie bags, hanging decoration sand a piñata!

It's that time of the year!
I was having a Halloween party and I came to Party City for all of my needs. The staff was quick and courteous, they helped me find the perfect costume and decorations for my event. Thanks again for the great experience!

This Party City was Great!!!
They had everything I Need for the kids.
Eventhough, I had to Get them together a lil bit & Let em know who they were dealing with, before they took care of me.
But, After that, they turned out to be Really Sweet. For the most part !?!

There is a gentleman who works here who literally has the best customer service skills I have encountered in any industry. I wish I caught his name. He deserves a raise.

Aba is an outstanding, customer focused manager, she went out of her way to assist me this afternoon. I greatly appreciate her help, and certainly recommend this store.

Party city is always awesome. Needed some balloons for a birthday party, in and out. Super quick, great customer service... Great selection

They have an awesome selection of graduation decoration.

Loved it! Found my costume on the wall immediately! Lady helped me find accessories I wanted also. Very nice and at checkout!