Stew Hansen Buick GMC

I recently had a fantastic experience purchasing my new 2024 Sierra Elevation from Ben Sorensen. After searching for some time, I was willing to travel for the best deal. Ben not only found me the perfect truck at a great price, but also provided exceptional service throughout the process. He kept me informed with regular updates and even had the truck warmed up and ready for me when I arrived. The paperwork process was quick, and I was on the road within an hour of arriving. When the time comes to upgrade again, I’ll be sure to return. Thank you, Ben!

When exceptional service is experienced, it demands recognition. My recent interaction with Martin at Stew Hansen’s was nothing short of exemplary. Amid the stress that car troubles can bring, Martin emerged as a beacon of professionalism and genuine customer care. It is individuals like him who elevate a company from merely a business to a customer's trusted partner.

From the moment Martin arrived to provide the shuttle service, his demeanor was professional yet exceedingly friendly. His punctuality showcased respect for my time, but it was his engaging nature that truly set the tone for an excellent service experience. He conveyed a level of politeness and courtesy that speaks volumes of his character and his commitment to representing Stew Hansen's positively.

Not only did Martin ensure a smooth and comfortable ride, but he also passionately championed the brand throughout our interaction. His knowledge about Stew Hansen's services and advocacy for their work standards illustrated his belief in the company's values and his pride in being part of the team.

What truly makes Martin's service noteworthy is his innate ability to make a customer feel valued and respected, turning a mundane shuttle service into an extraordinary customer service experience. It is this level of service that fosters loyal customers and sets the standard for excellence in customer relations.

It's crucial to recognize the value individuals like Martin add to Stew Hansen's. His actions reflect not only his own outstanding qualities but also the successful training and customer service model that Stew Hansen's implements. To ensure the continued success and reputation of the company, nurturing talent like Martin's should be of high importance.

This is a direct call to the leadership: Martin is a representative of what we all hope for in an extraordinary employee, and we trust that his dedication and exceptional service will not go unnoticed nor unrewarded. He embodies the true spirit of Stew Hansen's, and investing in these types of employees would not only benefit him but would be a testament to the company's commitment to excellence.

We live in SW Missouri and were headed home from Minnesota on New Years weekend. We broke down south of Des Moines. We didn’t know where to go. We chose this location to have our vehicle towed to based on other reviews. It was the best choice. They were incredibly helpful throughout the whole process. They worked with our external warranty company. They helped make a stressful situation so much easier. Excellent work, fair prices, can’t recommend them enough. Thank you!

A very smooth process from start to finish. We shopped around and came back based on the service from their sales team, their competitive pricing, and their willingness to negotiate. We purchased a used vehicle and the indoor showroom was fantastic during the Iowa winter

Justin was very helpful and friendly while shopping for a vehicle. Everyone who assisted with the buying/financing process made the experience quick and easy.

Loved dealing with the staff at Stew Hansen's. Ended up buying the truck I came to look at. There is no pressure from the sales team, and they were nothing but helpful. Financing was quick and easy. I will do business with them again.

Update. The second car purchase was just as smooth as the first. Ben and Tom showed us exactly what priced cars we were looking for, and Tony, the finance guy, is super fun as always.

My wife already said she is coming back here for her next vehicle.

I had a great experience working with Jack Jochum at stew Hansen. Everyone I encountered was kind and easy to work with but Jack went above and beyond to make sure I was happy and walked away with a great car. Thanks for the great service!

We had a warm and fruitful experience with Sean Vick and Tom Holdiman! Hubby and I have purchased many vehicles over the years - this was hands down the best experience we’ve ever had. Give Sean a call or stop by and visit him in person - he listened to what I was looking for and was incredibly patient as I test drove various vehicles. He was also a wealth of technical knowledge and could tell me all about each bell and whistle.

Sales team was excellent,help informed us of our options, not pushy, genuinely want you to be happy, Jack is the guy to see!!!!!

The wait was longer then anticipated but Max provided me with a new loaner vehicle to use while I waited. They kept me well informed on the process. They take good care of the customers.

My visit to Stew Hansen GMC service department for a routine oil change was exceptional. Alex, the service advisor, impressed me with his extensive knowledge and friendly demeanor. He demonstrated a profound understanding of the cars in Stew’s current fleet and even shared exciting details about upcoming car releases. I couldn’t be more satisfied with the service provided by Alex and the team. They truly made the experience enjoyable and informative. If you’re looking for a top-notch service experience, I highly recommend Stew Hansen’s service department with Alex as your advisor.

Excellent experience purchasing. Excellent experience on first trip in for maintenance. So far so good. Lindsey was top notch. 👍

I had been experiencing random/multiple misfires and a rough idle, as well as my car going into limp mode. The guys at Stew Hansen GMC were able to quickly diagnose and pinpoint the cause of these malfunctions and got my car back up and running in a short amount of time. Alexander was extremely helpful; not only by explaining everything in a clear and concise manner that was easy to understand, but also by dealing with the warranty company to get approval for the repair.  I would not hesitate to bring my car back, especially to have the peace of mind knowing that any work done there will be done correctly.

We had a great experience at Stew Hansen with Benjamin Holdiman. He met our needs by helping us find a care in tip top shape and meeting our needs! Excellent customer service!!! I highly recommend shopping with Benjamin!!

I had the best experience getting my car looked at and worked on here. I got my car from a different dealership about a year and a half ago and it’s been nothing but problems since! I had taken it in multiple times and the issues kept coming and it didn’t seem I could get a straight answer. Finally, I brought my car over to Stew Hansen and had the ABSOLUTE PLEASURE of working with Lindsey in the service department. She was extremely knowledgeable, helpful, kind, and patient with my situation. I immediately felt comfortable working with her as she was honest and gave me updates via phone. After two months, my car is fixed and for a great price too! People like Lindsey make the world go round. ANGEL! Thank you thank you!!!!!!!

My recent experience at Stew Hansen Buick GMC was outstanding. Alex was very friendly and took time to explain options to me, as well as answer my questions. The waiting area was very comfortable. My floormats were even vacuumed out while I was there!

Best experience buying a vehicle anywhere. All the staff were friendly and not pushy. We were planning on just looking but they offered us a great deal and we weren't there all day. We are pretty excited about our new truck.

My experience of my purchase of a Yukon Denali was amazing. The vehicle was flawless as was my sales rep Benjamin Holdiman. Since I was remote, Ben provided me pictures, videos and information that gave me confidence the vehicle was exactly as advertised. We worked the deal remotely and couldn't have been happier seeing the vehicle in person when my wife and I picked it up. Trustworthy dealership and they don't tack on rediculous fees and charges (sale price + $180 doc fee, that's it!)... ask for Ben!

I had a great experience yesterday with Benjamin Holdiman. I enjoyed our test drive together. Answered all the questions I had, he was knowledgeable about the vehicle. He was very easy going and there was no pressure at all. He was there to help me and that was it. He sat with me though the deal and made me feel at ease. Best car experience I have had, I will be back.

Routine PM but they brought a guy from the main service to check it out thoroughly.

The best part was that it was free.