Stew Hansen Collision Center - Clive

Great customer service! I was updated every step of the way. My car was done early as well. I really appreciated how well they worked with my insurance company. Everyone I dealt with, in person or on the phone, was very helpful and friendly.

The service here is great! Unfortunately my car has needed major repairs twice in the last year The staff here has been great to work with. I have a Genesis and Stew Hansen’s is the closest thing to a Genesis dealer in town. They kept me informed while waiting for parts and throughout the repair process. The work looks great and you can’t tell it was even hit. Although I don’t really want to be a repeat customer at a Collision Center, I will be coming back if the need arises in the future!

Everything from the time I got my estimate till the time I picked up the vehicle after the repair was complete was perfect!

My 2016 Mitsubishi Outlander was repaired beautifully by Stew Hansen Collison Center, Clive, IA. The color matched well and the work completed was quality and solid.

The customer service with Dan, Lexi and staff was outstanding, always friendly and professional. Highly recommend!

Appointment for the estimate, explained in detail exactly what work would be done, what didn't need to be done, and time frame. When returning to drop off my car, they called Enterprise for me to pick me up. When work was done I left the rental vehicle at Stew's, they assured me they would have Enterprise come get it. Very friendly service, explained the care of the afterwork, Don wash my car for 30 days. Stew's made everything convenient for me and kept me updated ont the progress via text throughout the process. The best service I have ever had of this type.

Our experience was very pleasant! We were greeted immediately and our car salesman, Manny, did a great job helping us track down the vehicle we wanted to look at. We were happy with the service we received and the facility was very clean and welcoming!

We’ve had Stew Hansen collision center work on our vehicle a few different times and each time they have been very friendly, the quality of work was great, and they made it easy to get a rental car while our car was being worked on. Everything seemed to work together and I appreciate that kind of experience. Obviously no one wants to need their services, but if you do need repairs they do great work.

Very nice workers

John, who I saw first at Billion was welcoming, but cool about it. Informed and educated me very well about the process and once the process began was very attentive about my car repair.

Missy, who I spoke on the phone with was informative about my car’s repair and was even apologetic about the delayed final process of my car. It wasn’t even her fault but it shows that she cared.

My car looks brand new after its repair, so kudos to the guys who worked on it.

I took my car in to have the rear bumper and hatch replaced/repaired after my car was hit while parked. John was great from beginning to end. They are very quick about getting you an estimate and I got my car back the day he said it would be done. They also made sure I had my rental all set up prior to bringing my car in to be repaired. I will always go back to Billion Collision Center for my repairs if ever needed again.

Highly recommend Billion Collision Center for vehicle repair needs! I was involved in a car accident (rear-ended at a red light) and needed to get my vehicle repaired. I thought for sure the process of working with insurance, the collision center, a rental car company, etc. would be a nightmare and so much work and frustration. But it was the complete opposite. Billion took care of everything, worked with my insurance and was wonderful to work with! They made the process seamless and so much easier than I anticipated. Everything went very smoothly and didn’t take much time at all. They were great! Highly recommend!

One in a Billion! My bumper replacement went off without a hitch. It was done in a day+1/2! The staff was welcoming and professional. They even washed the exterior AND vacuumed the interior! I can’t say enough about their quality, customer service and my overall experience. Thank you for making it easy.

My experience with Billion Collision was excellent. From the minute I checked my car in to be fixed to the minute I picked my car up, I was updated and informed. They made an inconvenient situation easy. The personnel was kind and professional. The work that was done on my car looks great. I would highly recommend Billion Collision for repairs.

Dan was wonderful!!! I got in right away, was treated excellent and had my vehicle touched up in little time. Best customer service experience I’ve had in years by far! I’ll definitely send my friends and family here and be back.

The people at billion provided what they promised in terms of getting my car done during the week. They worked with the insurance company seamlessly and all details were taken care of quickly. The people at the collision Center were friendly and courteous: especially the body shop manager John Thomas.

John and team were amazing in working with my schedule to get my car fixed as soon as possible. I appreciate how timely they were with taking me and picking me up from work so my car could be fixed. I also appreciate the fact that they washed my car with our cold temperatures that had prevented me from being able to do so. Thank you so much!!

The people at Billion are incredibly professional. They did a great job on my car and completed it in a very timely manner. I would definitely return and will highly recommend them to others in the future. Thanks Billion!

My car looks beautiful. The repair job was excellent. The length of time needed to do the repair was rather lengthy. None the less, I would recommend them and I would go there again if I needed their services.

They did an amazing job and made my car look like when I first bought it brand new. Thank you to Dan especially. He kept me informed on the status and progress of my car and when it was going to be done.

Outstanding service. Had a small problem with the upper lip of the rear door on my SUV. Brought it in thinking replacement and instead the excellent people in the collision shop were able to fix it quickly while I waited. Can't thank them enough.