Houghton Plumbing & Heating

Immediate emergency response. They had building water back on in a very reasonable amount of time. They had the problem fixed later exactly when they said they would.

Best plumbing experience I ever had. John fixed every problem I had in my bathroom and solved the problem of the leak in my breezeway very quickly and efficiently. Highly recommend.

Houghton came and took care of some emergency issues at our facilty, their response was incredibly fast, and the man who arrived was polite, clean, and fast working. I would highly recommend them to anyone who needs a plumber.

Mark was pleasant, professional and fixed our plumbing leak! We’ll call Mark again if we need a plumber.

Great service and extremely professional.

Good people

Buen servicio

While the quality of the work was fine, the business and billing practices of Houghton are terrible and shady. After offering to pay when the services were provided, we were told we’d get a bill. It never came. We finally got a bill 5 months later indicating it was the final notice. For roughly two hours of minor work by one person we were charged roughly $1000!! We asked for an itemized bill, which we still had never received, because the charges seemed high. We were told we were also charged for drive time, but still never received the itemized bill, or even information on an hourly rate. (Being charged for travel time was suspect because the person who worked for the company also visited at least two other residences in or around our unit that day. I wonder if they were also charged for the same travel time. Seems like it might not be legal and fall astray of consumer protection laws.) Despite still never receiving the itemized bill we asked for several times, we ultimately paid the bill out of frustration after a few weeks of trying to get answers. A week after we paid the bill, we learned they turned our account over to collections! Now we have to sort that out because of their shady and incompetent business practices.

I cannot say clearly enough: do not use this company. You will regret it. I’ll put myself through A/C repair school before I’ll ever hire them again.

Tailgating and weaving through rush-hour traffic. Cut off several cars and almost rear ended several more. Be careful they don’t crash into your car when they come.

Our toilet fill valve stopped working. We made an appointment with the company. The minimal is 4 hours work because the water has to be shut down for the whole building. We agreed. The company EMAILED us that they would send one technician. But at 9:20am, two technicians showed up! They told us that they have two in the same vehicle, therefore 2 technicians. I called the office right away and insisted that I only needed one technician to work on my fixing. They eventually agreed. The job was finished before 11am. Therefore the technician was here less than 1 hour and 40 minutes. But they billed us 4.5 hours, not the minimal 4 hours. We understand that they do charge travel time. But the travel time more than 2 hours?

Houghton plumbing was hired by my HOA to fix a mixing valve in my building. Houghton plumbing is incompetent in there work and doesn't follow through. They are not good at problem solving they just want to replace unneeded parts and make problems worse. I sure hope Houghton plumbing reached out to me to explain them selfs. They really should be ashamed in them selfs for there poor delivery. Now my entire building has to live without hot water for over 6 months. Hope you enjoy your hot water you crooked crooks.

Not a fan of this buisness. They sent two plumbers to my home to connect my washer and billed me twice the amount of my money. When I questioned the price they said I had hardwood flooring which I do not. Very shady buinsess practices.

They lied and stole.