Hudson

Flew out of Roanoke Regional and took the opportunity to purchase a bottle of water at this location. No employees were present and I utilized the self checkout. I was alerted to an odd charge amount on my credit card and at first did not recognize the vendor. It would appear that Hudson is using a third party platform (365 Market) for their self checkout that charges it's own fees in addition to the price for goods and sales tax already collected by Hudson. I would not recommend making a purchase at this Hudson location (or any other that uses this platform) without making a direct purchase with an employee. The additional fee is not disclosed in signage that is easily seen and yet self checkout is promoted to consumers.

If I could give 0 stars I would. This is an unmanned store with self checkout that states for help press this button but guess what no help WILL EVER COME. They list one price on an item but it rings up more expensive and no help for you to receive the correct price. I saw several patrons come and go right back out with their money. The person that was supposed to be working left a sign saying use self checkout. Other airport workers including security attempted to find the worker but failed. You are losing money as a company wise up.

Hours say open until last flight, but was closed at 6:50pm. WE Were hoping to have something for our 7:45 flight...

Unbelievable a shop at an airport wouldnt stock samsung chargers!! I lost 40 dollars on a wrong charger!! Poorly stocked shops.

literally no human present. pathetic.