Great Lakes Ace

Great Hardware store ! They usually, actually have what I need.

The South Lyon location is my go-to place for everything I need to keep my place looking and operating efficiently. My Delta faucet works superbly with the repair kit I got with their efficent assistance. Customer service is their number one quality. 😊

Mike and Tom are fantastic. Exceptional customer service… TOP NOTCH.

They assembled and delivered a grill for me. I had issues with a sticker from the grill taking off paint as I peeled it off, they took the stickers off of the replacement grill for me.

I highly recommend doing business with this store due to the friendly and professional manner that these gentlemen exhibit.

Nice clean store with great staff.

Always friendly employees and Mike the manager is extremely helpful!!!

This store has a great selection packed into a small location. They've had the items I required to finish a few home projects and some were well below big Orange/Blue prices.

Mike was wonderful to work with on our recent EGO 0 turn mower purchase!! First of all, these mowers have been anxiously awaited for arrival to ACE (they are a licensed distributer to EGO) I have been waiting for them to arrive for 2 months, they are a hot item! The other day I saw that several of the local Great Lakes Ace stores had them in stock, so I called over to the Brighton store and spoke with Mike about getting a look at one. Mike told me that since most ACE stores are small, the chance of finding a store that had a model display was kinda slim, but he also understood that its an expensive purchase to make without even seeing an actual mower, so he went above and beyond...he located a store that had one on display! My husband and I drove over to their Grand Rapids location to check it out, I know that its crazy to drive 2 hours away, but I needed to see this machine before I could commit to buying it. Needless to say, I ended up coming back to Mike to make the purchase, I wanted his store to get credit for the item, and in person he was such a delight to work with! You can tell he really loves his job and his staff was great too, a family vibe!
Over in Grand Rapids at the ACE store, we worked with a gentleman named Dale in their EGO dept. and our experience with him was amazing as well! He went over all the gadgets and goodies and answered our questions backed with over 30 years lawn sales experience, we honestly couldn't have asked for a better overall experience between both locations!!

UPDATE...7/26/21
I love the mower!! I have so much fun using it, my neighbors think its so quiet and they are quite amazed at the quality job it does on my lawn! So far, I am extremely happy with the purchase and I encourage others to look into battery powered lawn tools by EGO.

The people at Great Lakes Ace Hardware have always been very helpful. I was in the store on May 27th and was looking for a 12 pack of HTH pool shock that ACE had in their ad and they were out. Mike and his teammate sold me what they had for the price of the 12 pack. Great customer service!

Always my go to. Some things may be a little bit more expensive than home depot or lowes, but it's close to home.

Excellent, well-stocked store with something for everyone. I was shopping for a 100' outdoor power cord with 12 gauge wire to run a 15 amp electric snow blower. They had several in stock and at the lowest price of the many other stores I checked.

The customer service here was excellent. I wish I could have spent more time here, but needed to be elsewhere. I will definitely be returning to "browse" for other bargains. I also want to mention this store was well organized and spotless.....great shopping experience!!

Was in the store for a few things today. The girl who helped me took me right to them, made two keys for me, and I was out of there quickly. My kind of store. This kind of service seems harder to find these days, so thanks for hiring people who actually know what they’re doing and do it with a smile. Will definitely be back!

This store is on point. I originally purchased a Liberty Centurion 12 gun safe online and discovered one of the dimensions were off. The store immediately accepted the safe back, and I decided to size up to the Liberty Centurion 24 gun safe. The manager price matched the cost of the safe which was absolutely appreciated.

The store manager is about business, taking care of his employees, and customers all at the same time. You don't often get the privilege of seeing this level of great managment but when you do it's refreshing. Keep up the great work Ace Hardware!

Very clean and guy on the aisles very friendly helped me find what I needed. Lady at checkout very friendly.

Convenient when you don't want to run to a big box hardware store. Lots of specialty hardware, like most Ace's have.

Open when I needed and had the product that I needed.

Love this store. Nice selection. Don't have to walk miles to pick up an odd light bulb, like some of the larger competitors. Friendly helpful service.

Mike was so helpful and kind, had the best attitude out of everyone there and the only one that stepped up to help! I appreciate you!

Awesome. Love this store. They always have what I am looking for. Especially hardware stuff and you don't have to buy 10 when you only need 1

I needed a can of spray paint that had both paint and primer. There were three brands. I chose the cheapest since las st time I used there most expensive. I knew Ace had much of what I usuas lly needed so I go there first before hauling over to home depot. Th eff customer reps are always friendly and know exactly where products are. I have no problems with their name brand products as well. I spend less time there . It's a win-win situation going there.

The staff are always polite and helpful and it’s just the right size to get what you need without being overwhelmed.