Academy Sports + Outdoors

The visit for me had been very suitable for a Gent/ lady customer service a bit humorous made my experience absolutely enjoyable. And it up actually submitting an application, wouldn't mind working at Academy. The crew whom I spoke with made me feel welcome.

The shoe guy Dustin I wanna say.. he surely was amazing from his vast knowledge of all the brands and helped me finally find the perfect fit and exactly what I was looking for. I always have dreaded fitting myself for shoes because they always seemed uncomfortable because of disc and spine issues. Now I know why. I was never properly fitted to compensate for what ails me. I can't say thank you enough.

Great experience here. Selection is dwindling, but it's like that everywhere. I didn't have to wait in line long, fair prices, I wasn't harassed by employees (which happens at some academy stores) restrooms 🚻 were clean. Clean store, very nice greeter.

They have all kinds of shoes in all price ranges. We left with 2 pairs for the new school year. Plus, I was able to use my teacher ID for a discount. Win all around!

Folks at the gun counter were incredibly knowledgeable and thorough. Great experience

This review is for the Cedar Park Texas location. Bottom line upfront: outstanding customer service from the following staff…Gun crew: Stephen and Dale. Management crew: Amanda, Bill and Dustin. They all made sure I was satisfied with my purchase and were with me at each step to ensure I’d be a repeat customer. Thank you all for your outstanding customer service.
Jeff

The staff at this location is amazing!
I Place an online order for my husband and when I arrived at the store I found an item that I liked more however I had a few questions regarding how operate that item. Daniel from the cycling/ sports equipment section was so patient and so helpful. He assisted me with canceling my original order and selecting new items and having them all brought to the front for me to check out. Amazing customer service at this location. Management is doing a fantastic job!

I’m only giving 5 stars because of their employee Bobby who searched low and high and everywhere in between to find myself and a friend some steel toe boots. I would rate them one star for having only ONE paid of steel toe boots for women. Not much of a variety for us.

I always find what I need at Academy. Great prices, nice employees.

Always stocked with merchandise, plenty of helpful staff. It’s my preferred location.

This is my go-to spot for all things outdoor grilling/BBQ and crawfish boil, gym supplies, and athletic wear.

I enjoy shopping here, the team is nice and professional.

Great selection on everything and has friendly staff .

Clean, and the staff are everything you would expect from Academy Sports, definitely my go to spot.

I had one of the best customer service experiences I think I've ever had at a retail store this morning at this Academy. I walked in very nervous about an exchange I needed to make due to mistake I'd made. I came in just after opening, found the customer service manager, explained the situation, and she couldn't have been any more patient, kind and understanding. I walked out 15 minutes later feeling not just helped but so very grateful for this woman's attention to me and the grace she showed me for my issue. Thank you!

I was planning to purchase running shoes. I've been greeted by Dustin the store manager when I walked to the store. When I asked for the help on footwear, he walked with me and guide me from the front of the store all the way to the footwear department. and called the expert associate on this dep. with the name of Nathaniel to help me and made sure I am in the good hand.
Nathaniel helped me on during my shopping and I tried so many different shoes with different brand and different sizes.
He made sure that I got what I needed.
He also walked me all the way to the front of the store till I checked out my two pair of shoes.
during check out also the manager Dustin helped me out and made sure that I was happy, and I found what I needed.
I am so happy with this great and outstanding customer service, and I will be returning to the store again and also I would like to share my great experience here in Google review as well. This is for sure my favorite sport store and I would highly recommend that.

Great customer service! Amanda at the pick up was fantastic. The men assisting with loading were all very friendly during a very hectic time. Best store in the area

Super knowledgeable staff, perfect selection well organized layout. THIS IS NOT AN UNDERSTAFFED STORE, GOOD JOB MANAGERS!!! THERES SOMETHING YOUR DOING RIGHT).

This place has awesome prices. I bought 3 pairs of Nike shoes and was shocked at what I spent. I did not expect for 2 pairs of Nike shoes to have been discounted by $20 a pair.
Very helpful and courteous staff. Pleasant shopping experience for me!

Great collection of sporting goods and accessories. Lots for other things like fishing, hiking etc. Prices were reasonable and sometimes the deals are great!!