Biltmore Hearth & Home Inc.

Went to the 3 Brevard-area fireplace stores seeking a (wood-burning) fireplace mesh screen; learned all they do is install new gas fireplaces. Very little to no actual fireplace support. With most tourists in the Eastern U.S. moving here and building houses, this is easy money. Biltmore was the only personable store, and after pleasant conversation, the owner went upstairs, rummaged around and found my fireplace screen. At very fair prices.

Oh my goodness! Cannot say enough great things. I was on a quest to find an igniter switch to only find every store in my path closed. The owner just happened to pull in as I was finding the next store on maps. He ran inside and came out with a switch off one of his showroom fireplaces. It worked! Thank you, thank you, thank you!!

Outstanding service! Honest, dependable, knowledgeable and professional. We were told by two other companies they could not repair the fireplace and that we would need a new fireplace. One estimate was $12,000 and the other $7000 Biltmore hearth found the parts and repaired perfectly for less than $500.
Highly recommend!!we will look for opportunities to tell others about such great service!

We purchased a Napoleon Gas Fireplace at BHH to go in our new home in 2018. The sales people were extremely helpful and knowledgeable. We have been very satisfied with the service/maintenance calls we have had since then. A shout out to Jason who was our serviceman last week...so thorough and professional!

Very impressive inventory and the staff really know their stuff. They offer professional installation as well. It's great to actually see the fireplaces in "action" as well - not just sitting there, as in the big box stores. It'll cost more, but products will pay off over time due to their quality and longevity.

My wife & I purchased our woodstove from Biltmore Hearth & Home several years ago. We are happy to say that with their professional help we were able to choose the correct stove for our tiny home in Mills River. In fact it has been our primary heat source in the winters for 2 years now!

I’ve worked with many fireplace suppliers in our area and these guys are by far our favorite. They are reliable, good communicators, and priced fairly.
I would highly recommend them

Jason Yocum - Hearth Design Specialist assisted me in locating the perfect wood stove for my mountain home
He is unbelievably the best there is - he is so kind - courteous and knowledgeable
He is truly an asset to Biltmore Hearth and Home staff
If you need help in making a good choice please ask for Jason

We are very pleased with the work done for us. They went above and beyond. We will gladly call again if the need arises.

Excellent customer service! Very responsive to phone calls and their fireplace tech is very professional, knowledgeable and courteous.

I called for a service that they did not provide, but without hesitation they looked up a referral of someone who did these things. Good service!

Beautiful Linear gas fireplace in showroom!

Nice place

They took the time to locate the parts we needed for a crushed chimney, no where else would take the time too help us