Dillard's Ladies

Fabulous customer care in cosmetics at the Elizabeth Arden counter from Este. Found a beautifully embroidered white cotton Free People shirt! Thank heaven for Dillard's!

I just want to give the two awesome ladies who work the purse department a big thank you for being so patient with me. 😆 Service was excellent and both women and the gentleman were very helpful. I'm very pleased with my new purse.
Thank you

Lovely lady assisted me with information on fashions.

You always have what I am looking for. Took mom shopping, loved it!

Got to say this place is a hit or miss. Never before have I seen a store like it. Xmas the Merritt island store really came through with have the items I was looking for as well as the gift wrapping. And this Melbourne location the perfume section sales attendants as well as Merritt island were top notch. But the cosmetics people were a bit pushy and really didn't have that level of customer service the perfume people have.. bought a smart watch for Xmas and had to come back to get it sized after multiple attempts to get the jewelry and watch department on the phone to verify that they can make the adjustment the operator asked someone sitting next to her if they did and they told me to just bring it in and yes they will size it for me. When I got there which was 4 days after Xmas the sales lady ' Danica' stated they were not doing any sizing or adjustments until after the new year due to the customer traffic! I looked around and was the only person there! She then pulled a sign from behind the counter which stated the same thing! Lol.. got to say she would definitely should be sent back to customer service School .. just don't get it.. but the jewelry shop in the mall did do the sizing of the watch for me no thanks to Danika or the jewelry department at Dillard's... It's still a nice store and the perfume people are great!

Need you ask??? Always the best shopping experience ever... except of course on extra 30 or 40% off day when you have to stand back and watch as the hoarders push and rush to get all of the designer purses that are marked down so they can resell at a huge profit. There is a 6 purse maximum. It should be 2 ! I don't even bother going early anymore, not worth the bad mood and really who needs so many purses??!!!

Beckey in purses/accessories was awesome! She was very patient while helping me find the right purse for my wife for Christmas. I decided on a Dooney and Burke, and even better, it was on sale! I recommend her any day, just look for the curly haired blonde!

Sales representatives were very helpful

Don't remember sales associates name in the lingerie department but she was so helpful. Found the perfect bridal lingerie for my future granddaughter in law! So wonderful!

Mary Ann was such a delight to work with! She was knowledgeable, friendly, and so helpful with finding the perfect outfit! Highly recommend!

Brittany helped me decide on the perfect dress. Dillard's always has a great selection. Shaq was very helpful in ladies' shoes.

Dillards is one of my favorite shops..the clothes may be called expensive, but are well made, a good fit..a good value..I always find what I want, from jeans to bloused, and even sandals

My client was very excited about the women's apparel department and the complimentary Starbucks from me LOL

Layla at the Lancôme makeup counter always give great advice on makeup and is very helpful.

Love the selection on styles and good deals. Friendly and clean

Great after Christmas sale. Very helpful staff.

Just what I needed and it was on sale 1/2 price!

Wonderful especially when there's a sale!

Got my dress for the Wedding!!-

We look at all the on sale items