Avis Car Rental

We got a great deal on a rental here, had it for 4 days. Called around and got the best rate at this location on what we wanted to rent. The woman and man working when I rented and returned the vehicle were nice, one let me go fill the car up when I forgot to in order to save money. When returning, there were some really really rude customers, cussing and yelling, and he was even respectful to them. Props to this location, your employees are great. The Mustang vert rental was nice too!

Had to drop off my rental car five days early and this wasn't my designated drop off location. The representative was very friendly and he helped me return the car, updated my rental agreement to only the three days I had the car, and then printed my receipt and I was good to go. Would highly recommend returning or renting a car from here.

Been dealing with the worst of the worst issues with my rideshare rental car that broke down on me for the past 10 days and it was only due to the efforts of Karen who went above and beyond the expectations and duty of her job to get my situation with the car fixed! I'm now in a working rideshare specific vehicle thanks to the hard work, time, and effort she's put in. Thank you so much Karen!! You Rock Girl!!!

On a side note, I will say I felt a little put off by the workers at the nail place next to Avis who kept all but stocking me Everytime I showed up by walking back n forth outside the Avis door and standing to the side of the door listening into my conversations with Avis employees. Kinda Creepy, but thats not Avis fault.

I've been using this agency exclusively for quite a long time. I've seen the staff handle rude customers with politeness. I've seen them having to clean the returned cars themselves while trying to keep watch for persons coming in to the rental counter. I've had nothing but first class treatment here.

My trip was part business and part pleasure. To split, the reservation was too much for the corporate agent (and supervisor) to handle. Fortunately, the local guy understood common sense and was able to get it done quickly.

I rented a car for 4 days, I had great customer service picking the car up and returning it. I would definitely rent at this location again.

Hard to find-they are located down the corridor by JcPenny. Worth the time to find though, the staff was great!
Easiest to enter the back of the mall by Red Ginger.

Been renting there for years clean cars they get you out quick always friendly won't go anywhere else

Karen is the best and she should receive a raise as well as vacation time and as many hours as she can get. Go budget woohoo

Helpful staff. Was able to pickup and return my car quickly!

Located on north side of Melbourne Mall enter by Red Ginger Chinese food.

Quick, efficient and friendly. Service with a smile. I ordered a compact vehicle and received a dodge minivan. Go figure.

Helpful agent for my Budget car rental question...

It INSIDE the Sears. Took way too long to realize that.

I recently rented a vehicle from this location. The customer service isn't great, but the vehicle did provide us with safe travels for 1400 miles. Avis claims there is no smoking in all vehicles, but someone clearly smoked in the one we rented. It wasn't until later in the evening that the smell was intolerable. The staff masked the smell pretty darn well with some type of air freshener which wore off by the evening. We purchased air fresheners and febreeze and aired the vehicle out as much as possible before getting on the road. Unfortunately, due to our schedule, there wasn't time to get a replacement vehicle. When returning the vehicle, I mentioned this to the clerk and was told "I guess we will have to send this one in for detailing". Would have been nice if they offered some type of credit or even an apology for the smell.