Cinemation, Inc.

Was able to work my project into schedule quickly and was fair with pricing. When an issue happened after install d/t faulty mount, they came back out very fast to replace and issue was resolved. Great overall experience!

Great company with fast reliable service! Got my A/V problems solved in my business with a clean and professional install. Highly recommended!

Solid dealer. Honest owner, strong processes, and a firm understanding of the technology being installed. Responds quickly to inquiries and takes pride in work. Really can't ask for more than that.

Cinemation best company. They will fly out of country to help

The Best Customer Service A/V in Chicagoland!

I don't understand how this company stays in business. They seem to have people working doing installs with whom it's hard to decipher how they made it this far in life. What I want to know is, how exactly can one cater to a "higher end" clientele when it seems that you hire dumb dumbs off the street with little to no training? Abysmal. Avoid like the plague.

Their sales guy came over and took about an hour with me going over what we would like to do. He said he would send me a quote and contract to get started. Two weeks passed and nothing so I contacted him again. He said he sent it and would resend in the morning because he was going to his kids soccer game. No problem, I've got kids and totally understand. Next day nothing. Another day, nothing. Send another inquiry. Nothing! Not sure how these guys stay in business.

Pathetically poor customer service. On at least three separate occasions Cinemation was a no show for scheduled appointments to complete a previously unfinished job. No advanced warning that they wouldn’t be able to make it - just an excuse when I called them. After a long stretch of issues, this was the last straw before I switched to a different service provider. Don’t waste your time with Cinemation, go somewhere else from the start.