H.E.A Living Patio and Hearth

I can't say enough about this business, Barry and his assistant, Tim. Always have a great experience from start to finish. Tim answers all my questions, is very personable, does an excellent job either with maintenance, repair or painting of the interior of fireplace! Wouldn't think of taking my business anyplace else. Thank you again for a wonderful job today!!

We highly recommend HEA Living! Barry and his team installed a ventless fireplace system in our home. When there was an issue with the system, Barry spent time with us on weekends and at night to troubleshoot the problem. When it became clear the issue was with the unit, Barry worked with the manufacturer to get a new unit and his team did a flawless installation for us. We couldn't be happier with our new fireplace. Thanks so much HEA Living for your outstanding customer service!

After several years of discussions and consideration, my wife and I decided to have a gas fireplace installed in our Williamsburg home. We researched fireplace retailers and installers across most of Virginia and after wonderful interactions with Barry (the owner of HEA), we decided to engage. Our choice was a wonderful decision!

Barry and Master Plumber Mike Smith installed our fireplace professionally, carefully, skillfully, and beautifully. While I completed the drywall, fireplace surround, fine trim, and custom mantle that my wife designed, the true artwork was provided by HEA.

If you are considering a new or replacement fireplace, call Barry and the HEA team. The choice to use HEA will help to ensure that your family is safe and investment well placed. My internal work mantra holds true, "work goes where it gets done". Barry, Mike, and HEA are busy because they do great work and actually care about your home. Thank you to the HEA Team and the James City County inspectors for providing our family a beautiful and safe gas fireplace.

Great service. Knowledgeable and fair pricing. Will use them again.

We had 3 vent free gas fireplaces installed by HEA. We have an older colonial home and wanted to change over to gas in the fireplaces. We met Barry and he gave the different options and answered all questions. Once we made up our mind on the fireplaces, he had his plumber come and scope out what was necessary to put gas lines in for the fireplaces. Several months earlier, we had a plumber tell us that they would have to drill through the floor and have an exposed gas line that would have to have a cosmetic solution --- once Barry's plumber (Mike) assessed the situation, he was able to drill through the brick and concrete without having an exposed pipe (it took 3 hours to drill one of the holes, but he stuck to it). Turned out beautifully, didn't have to have any exposed pipes. The fireplace installation went flawlessly (Cole). Barry came out and checked on everything to make sure that it was done to his and our satisfaction.

Couldn't be more pleased with the relationship, service, as well quality of the product and installation. Would not hesitate to recommend Barry and his team at HEA.

We found HEA Living serendipitously as we were on a way to another place that sells gas fireplace logs and saw the HEA van in front of us. The owner (Barry) took the time to carefully explain our options and provided a price. We were upfront that we needed to go over to his competitor and he didn't disparage their offerings. Instead he explained what we should pay attention to. We returned to HEA and got even a deeper understanding of the real difference between HEA products and his competitor. We also did a bit of internet reviews about the different makers of fireplace logs and HEA carries the highest rated. We placed the order and a few days later Barry came over to our home to double check our fireplace and gas pipe.
After Thanksgiving we called Barry to see when the logs would be installed and left a message. We didn't hear anything back for a couple of days so we drove over to the store. Barry was there, apologized for not returning the call and we learned that he had an urgent health issue to handle. Completely understandable and more importantly Barry was well.

On the day of the install Mike S. his gas line installer shows up, does a professional fix to the gas line, and then his installer swings by and installs the logs and all the accouterments that go along with it.

Here's the cool part - we get a call from Barry prior to the install and afterwards to make sure all is well. We had a question about what we were hearing and learned that we needed to let the system "bake in" for a week and if there were any adjustments needed it could be dealt with then.

This man and approach to gas logs is THE way to go about it in Williamsburg. Great products, great support team. Working with Barry and his team will tap you into the real experts in Williamsburg.

We now have a beautiful gas fireplace and its pretty sweet.

We wanted a gas fireplace in our new town house. We went to a very well established gas fireplace vendor and came out totally discouraged to say the least. We felt ignorant in every sense of what we needed and almost gave up on the idea altogether. My husband found Barry at Hea Living and with as little as a picture and out budget we got the fireplace we wanted and met some quality people in the process. It was an absolute joy working with Barry and his team! Honest, ontime, in budget and went the extra mile to get us what we wanted! I can not recommend Hea strong enough for anyone considering indoor or outdoor products!

Thank you Barry, for recently providing us a warranty replacement of our gas log set. We had an issue with the auto on/off valve and you went above and beyond to resolve this issue with the manufacturer. Thank you for your valued assistance. An example of customer satisfaction at its finest. We love our HEA fireplace!

Love this place!! High quality products and excellent customer service!! Barry is awesome!!

We have been shopping at HEA Living for several years. The owners are very knowledgeable and always very helpful; offering comparable pricing and great discounts. Will keep shopping with them. We actually drive over an hour to shop with them. And, they have a beautiful and friendly cat we love. Great work Barry!

We liked working with Barry and Cole so much, that when we moved, we had them install a fireplace in our new home. Cole is a pro and takes care in assuring that the fireplace is top notch. Barry gave the options and excellent advice tailored to our homes.

I have used Barry for several years and he has always done a great job. Highly recommend he carries a very high-quality product and excellent service.

We recently built a new house and began search for outdoor furniture for the patio. The build took almost 6 months so we had quite a bit of time to shop. We started first with big furniture stores like ikea , Big lots, Etc
So much J U N K out there, almost all of it at outrageous prices for the quality! Not Hea Living Patio & Hearth!

We ended up purchasing a patio set and grill for a reasonable price! Deff recommend !

I had a 100% positive experience with HEAand Barry. He knows how to put the right team together! From his plumber to the log installer, it was a painless experience. You actually want to invite these guys for dinner!

I have made three major purchases from HEA and have pleasant helpful service each time. Pricing was reasonable, delivery efficient. I highly recommend using HEA for fireplace, grills or outdoor furniture.

Daughter is transferring to VCU and needed new furniture for her apartment . The owner Barry helped me find everything we needed and gave me an spectacular deal . Definitely will shop again!

The owner was very welcoming and really knows his stuff! I bought a beautiful new patio set.

My family just moved down to Williamsburg and we've been save for our backyard enhancements. Happy to say we bought everything we needed from here.

Excellent job with owner and technician, Cole. I was very impressed how thorough the job was performed. Very happy woman!

Very welcoming place as soon as I stepped inside. Great service and will come again!