Wells Fargo Bank

Ted did an amazing job helping my handicapped brother open new accounts. He showed a lot of patience and explained everything thoroughly.

Excellent experience from start to finish, in stark contrast to most reviews on here. From the friendly greeting by Peggy the teller, to efficient service from Sal for transactions that had to be done in person, this was a surprising pleasure. Kudos to the manager and the entire team. Certainly a model for other branches. Note: highly recommend booking an online appointment through the website in advance. They were able to accommodate me early!

I've been banking here for nearly 20 years. I have had business loans, commercial real estate loans, business checking, personal checking and credit lines with them. I have always been treated with respect and fairly. They have always removed fees when questioned and respond quickly to my questions. I don't get put on hold when calling like many other banks. They had a couple hiccups and some bad press but this is a solid bank that's competitive with excellent customer support.

I have been a customer of Wells Fargo for years and I have to say that the team at this branch as been among the friendliest I've ever had the pleasure to work with. When I had a small issue the service manager Barb went above and beyond to make sure I was taken care of and I felt very valued as a customer.

My father passed away a few weeks ago and did all of his banking with Wells Fargo. I went in on a Saturday to provide documentation and have everything switched over. I sat with Ania and she worked with me for an hour and a half getting everything figured out. She was so kind and compassionate about the situation. It was a long process, but Ania got everything done.

I was seen quickly and staff was extremely friendly and professional. Alexis Salvadore is the kindest most professional banker. Great service great bank branch!

Saw this branch had a terrible rating so I feel compelled to write a review...

They have ALWAYS been pleasant, lines are never long, and I always accomplish what I need to. Hands down my go to branch.

We have always had great experience at the Palatine branch ... no issues or concerns with service or attitude for more than 5 years!
Highly recommend!

They took care of me even though I didn’t have an account there. Super friendly people. Erick is a nice guy.

Good customer service prompt polite normally no more than 10 minutes in and out to make a mortgage payment

Wow, first time in there, and did they ever do what I needed quickly. And efficiently. Loved their service!

Kim is best she help me and I appreciate thank you.

Quik in and out excellent service 👌

Sal was great!

GOOD SERVICE EACH TIME I VISIT . . .

Very helpful and pleasant bankers

Lovely service

Exelente servicio soy cliente de muchos años desde que vivía en salt lake city Utah , haora vivo aquí en Illinois y en cualquier sucursal Wells Fargo que valla el personal es muy amable y confiable gracias y no puedo dejar de nombrar al agente que me atendió exelente persona Kevin Guzman