Great Western Tire Inc

I had to take my department’s work van here to get an oil change. Even though there were a few people already being helped when I arrived, I was greeted immediately, and with a great big smile! I waited there for the van to be done because I knew it wouldn’t take long. The service department was very efficient. They got done much quicker than I expected…even though they checked the tires, and had to put air in some of them. If I didn’t already do my own oil changes, I would definitely consider bringing my personal vehicle there.

We went in with 2 bad front tires. 1 was showing the metal threads. We were only going to get 1 tire because that was all we were approved for from our boss. The guys were so concerned about the other tire they did not want us to drive on that other bald tire. They are awesome and actually care. I urge anyone needing tires to go to this place!

This Company's Service of Excellence is defently applied to our transportation industry. Highly recommended by myself, where your visit of a friendly environment remains with you far after the service was completed

Great people. They were able to get me back on the road quickly. We pulled the RV in at 4:00 on Friday and they had me going by 5. Without them the first few days of the Sturgis Bike Rally would have been ruined.

While traveling with our fifth wheel we had a leak in our new Endurance tire and this store looked and looked and then resealed the rim. Excellent customer service and care shown by Tanner and the store! Thank you!

Brakes got messed up on our road trip. Other places we went to in town were awful, but these guys checked on our car, made sure we were OK in a half an hour. And offered all of us free hamburgers and BBQ items in the back of the shop. The hospitality and professionalism is second to none and made a day from hell one that was immediately relaxing.

We were on a road trip to SD from WI when we discovered our van was leaking coolant. We called some shops and no one would get us in but fortunately someone recommended Great Western. They fit us in within two hours, fixed the problem, and got us back on the road. They were very friendly and even recommended places to walk to for lunch while we waited. It's an awful thing to have car trouble on a road trip. They made what could have been a terrible experience a rather pleasant one!

The staff was very friendly. They had the tire I needed, and got me in right away.

Amazing service every time I come here. Very quick on getting my car back to me and are fair priced if you need any work done go here.

We were visiting from out of town, when our muffler fix decided to not be fixed anymore. The guys at Great Western Tire were the only shop in town who even considered squeezing us in, and then they went a step further and fixed our muffler issue way better than we ever could have. They were very courteous and did not over charge us for a piece of pipe and a weld. Could not have been happier with the outcome! Thank you again!!

Helped me out in an emergency and got me back on the road in a hurry. Wonderful.

Want great speedy service with a smile & a laugh? Visit these guys! They were on point with everything. Even allowed us to stay in the vehicle with the dogs as they did the work. This service is unheard of back home on the east coast. When visiting again i would definitely stop in for work at Great Western in Rapid City again 😊

Also the service manager is a crack up! Great way to start your day with a new tire & a smile.

Customer care is a priority. Pricing of 4 tires on my truck was fair and affordable. Salesman took his time to explain the difference in 4 ply vs. 10 ply tires. Was not like we were just another couple hundred dollars rolling in. I would return. On top of that who else provides you with an estimated diagnosis of your wheel alignment. Also careful checking competitors pricing, Great Western had the better price. Saved about $150.00.

I couldn't ask for better service. They were able to get me out of a jam with a frozen wheel bearing spline shaft. Scott took it right back & they had it pressed out in less than 15 minutes.
Next day he pressed out my old bearing & installed new one for me. Great service & pricing.

Great staff and fair prices. Worked with Mike at the counter and he treated me good on two trailer tires and a rim. I told him what I needed and he went through the options of what they had in stock and explained the differences. In the end the only difference that mattered to me was a good made in USA tire that they had. Service didn't take long either.

I called but they couldn't get me in on short notice.... which is totally understandable, they are super busy! Talked with a guy that helped me out temporarily, until I can get car in shop. I will definitely be scheduling vehicle maintenance there as I appreciate them taking the time to assist me.

A great place to get your auto fixed. The people have been there a while and I always enjoy dropping my car off. If they can fix it they will help you get it to a place that can

I normally don't write reviews, but I wanted to say a big "thank you" to the guys at Great Western Tire! I had a leak in my tire for months that eventually blew into a hole. The next morning I went there at 8 and, even though they were busy, they were able to get my car in. It was quick service for a great price, and they even disposed of my tire and recalibrated my TPS. Within two hours, I was back on the road. Thank you!

They did the work when no one else would, really good communication, amazing professionalism and effective service

While traveling from Massachusetts to Mt Rushmore I encountered problems with the tires on my travel trailer. Deciding to replace all four of them due to safety concerns I found Great Western Tire in Rapid City SD. After pulling in with no appointment I had four new tires and was back on the road in an hour and a half. The sales staff and technicians were extremely friendly and accommodating. It could not have been a better experience.