Loaf 'N Jug

Great staff! I picked up a charger cable and was about to trash my receipt. The check out clerk reminded me that I could return the cable but not without the receipt.

I just want to say that this store is the best location by far. I come in to this store on a regular basis. Even though I live closer to other locations, I come here because I know that I will receive consistent excellent service. Store Manager Josh and his team do a very good job!

Needed an ATM that has no fees for Allpoint cards and a big USAA sign on top that makes me smile! Friendly service, nice convenience store that has what you need.

Love this place. Part of my top 5 places as far as my convenience store

Great service!!

Loaf 'N Jug

Friendly staff

Gas service is fast, and the food inside is very delicious.

Nice employees

Just a gas station, nothing special, some crime nearby

This evening I dealt with a rather unpleasant woman named Tammy. She needs customer service training. Extremely rude. Refused service because she lacked the skill to confirm which pump to prepay on even though it was the only car in the parking lot. People should not work with the public if they don’t know how to behave.

Could give a $hit less, terrible customer service. Will hang up on you mid sentence and then not answer the phone. Go elseware, anywhere for better service.

I was filling up with gas at the loaf and jug on Mount Rushmore Street in Rapid City, South Dakota. I drive a Honda fit so filling my car completely full only costs $22. I understand is the standard practice of gas stations to charge your credit card a dollar hold until the actual total is recorded and…but I was surprised when I received an alert on my phone that I was charged $100 (instead of $1)-for a purchase that was only $22.15. Not ok. Additionally, even though my car was full, the pump still said “fueling” and I had to go see the attendant to get my receipt (for $22.15). When I called Discover to dispute this, I was told that Loaf’n’jug and Walla Walla gas stations “do this all the time” (despite numerous customer complaints) and I would have to wait a few days for the charge (that I never spent) to clear.

It’s not the $100 hold I’m upset about (I have plenty of room on my card). It’s the principle of the situation. It’s unethical. I shouldn’t have to wait days for money I never spect to clear. I shouldn’t have to go inside to get the receipt (because the machine thinks I should still be fueling because I’m not to 100 bucks yet).

USE OTHER GAS STATIONS if you wish to about this unnecessary and unethical business practice!!!!!

Scary to walk into. Customer service employees are very rude and lazy, very dirty, cooler is always broken so drinks are hot wouldnt trust the food either, fountain drink machine is allways broke and again employees get annoyed if you walk in while they are on their phones or have friends inside. Plenty of other gas stations to go nearby.

Gas pumps are terrible declines card reporting invalid pin repeatedly. Corner Pantry a block away works every time with the same card.