Amber Realty, Inc.

Great company to work with. Thank you Amber Realty!

The agent who works for this agency(ELLEN (EGLE) VASILIAUSKIENE) listed a property. Me and my husband went to see it right after it was listed, we needed some time to make a decision if we want to put an offer. On Friday 31March our agent confirmed a showing with Ellen, I guess, since she is a listing agent. We drove 40 minutes from Chicago in a heavy rains and tornado warnings with a 3 month old in the car since we wanted to see the property one more time and put an offer for it. When we tried to open a lockbox the combination she gave us wasn’t working, our agent tried to call her many times but she wouldn’t answer the phone. She sent her a text message that we can’t open the lockbox since combination is not correct all she said “I am sorry you waisted your time”. Our agent tried to explain her that we drove a long distance to see this property but she wasn’t helpful at all. On Sunday 02April we tried to see the property again but our agent wanted to make sure this time the combination will be working, the listing agent said that she changed the lockbox and confirmed the showing. When we had already left our house and were on the way to see the property she changed the status for “contingent”. Our agent call her and asked what is going on but again this agent doesn’t pick up the phone at all. I am not upset that we lost the property we really liked but I am really upset for the dirty games this agent is playing. I hope management of this agency will see my feedback and something like that won’t happen to someone else.