Costco Tire Center

Title: Exceptional Service at Costco Tire Center

Review:

I recently had an incredibly positive experience at the Costco Tire Center that I feel compelled to share. In a moment of oversight, I accidentally ordered summer tires in December. However, the manager was astutely observant and caught this mistake, reaching out to me the day before my scheduled appointment. Despite the all-season tires being out of stock, the manager went above and beyond by contacting a local distributor to source the correct tires. Not only did he manage to order them for next-day delivery, but he also ensured my 10 o’clock appointment was kept as scheduled.

The team at Costco Tire Center displayed remarkable flexibility and customer service by seamlessly switching out my tire order with no questions asked. Their dedication and effort to rectify the situation were nothing short of outstanding. This experience has truly set a high standard for customer service. It's not just about selling tires; it's about ensuring the safety and satisfaction of their customers. I am thoroughly impressed by the professionalism and efficiency of the staff here. They are absolutely fantastic and have earned my trust and future business. Highly recommended!

I made an appointment and was out quickly. Performed the needed repair and balanced tires. Took about an hour.

Stopped in around 4pm after shopping in the store to get a quote on a set of 4 new tires for my Subaru Outback. Was helped by Lori who was nothing short of amazing! She provided me with 2 quotes, one for Bridgestone tires with an instant rebate and another for Michelin tires. After making my selection, I asked if they could install the tires right then and there. They had no problem getting my car taken care of with no hassle or long wait times. Lori even offered to take my groceries back inside Costco to place in their big cooler so my groceries wouldn’t spoil while I waited!! She even helped me unload them from the car! This is the best customer service I have received in a long time! Lori went above and beyond and it was truly appreciated! The other employees were also extremely friendly and professional. Will definitely be back here and recommend Costco Tire Center for all your tire needs!

I needed tires in an emergency situation, I went to costco since I had heard that they are very well priced. Not only were they very well priced, but Lori who helped me out was amazing. Very informative and nice. AND she called today to let me know the tires I bought yesterday went on sale today and to come in for a price adjustment. 100% recommend Costco tire Center!

Rich B. is the man you want to talk to! I ordered some tires online and had them shipped to the Brighton Costco. Rich informed me that these tires were not the best choice for my needs in brought in the correct tires from another store. The tires actually wound up costing me about $70 less. Thanks for the great service Rich!

Best customer service, from checking in with Lori to Chris repairing my tire. I've purchased my tires for both my vehicles for the last 5 years and plan on continuing to do so. Thank you Lori and Chris

Good reliable service and work, easy to deal with and hassle free. You can wait in the dining area or even shop until they are done.

Great service. Great prices. Got good brand name tires for the cost of cheap inferior tires.

Most helpful and understanding tire shop I have found in the area

Prompt and courteous! All work done while we shopped.

Bob is amazing, very dedicated to his craft.

Always professional and trying to do what is best for the customer

Great friendly service!

Good service.

I come here to get my tires, they give me prices and I have no issues after installation. They are busy so if you can make an appointment with them, they don't steer you wrong.