Steam Coffee + Eatery, Authorized Purveyor of Starbucks

The staff there at Starbucks inside of hotel Roanoke has to be the best around and professional as i have seen in many yrs, very inviting and genuine.

I work at the hotel that this place is at and I can truly say love the hot Chocolate.

Great coffee, snacks, beer, wine and more plus excellent service.

Great customer service

Surprisingly good coffee for a hotel coffee bar! The white chocolate that I had here was very tasty, and the service was efficient and friendly.

You are paying hotel prices so expect to pay more than the usual Starbucks, but it's still a very enjoyable experience if you're in this area. Recommended!

Starbucks coffee but they do not accept payment through the Starbucks app.

Coffee was fine.
The blt bagel was horrific! Toasted, put together then microwaved until sparks came off it. After 7 minutes it had lost enough molten-esk temperature to try it.
The bagel was, as expected from a microwave, hard and un edible.
So, disassembling this Chernobyl bisket..
Come to find the bacon is raw. Somehow it did not absorb enough radiation to cook.

Stick with coffee at steam.
And maybe get the girl behind the counter some help.
She's trying to do everything and she really tries.

The one worker I dealt with didn't seem to want to be there. Not very friendly at all. Went there the 2nd day of my stay at the Hotel Roanoke around 6:15 am to order food. The worker told me the oven wasn't ready yet and it would be 20 minutes before I could order food. What? They open at 6am, should the oven not be ready by the time they open? Went there the 3rd day to order food and was told by the same worker they ran out of food. This is the only time she smiled as she broke the news to me. Really? Out of food? I was staying at the hotel for 3 days for a very large conference. Did the manager not see the need to order food in anticipation of this large conference with lots of hungry people? If not, they should probably find other employment. This is a very bad reflection on a very nice hotel. Beyond disappointing.