Burns Florist

Called based on reviews and website and could not have been luckier to speak with Kelly! I had a very specific request and reasons and she far exceeded the request while understanding the reasons. The recipient was touched and very very pleased as was I when I received photos from them and from Kelly! Very much recommend to anyone! Wish they had six stars for loving people and the business they own because Kelly would receive that and more. Thank you from Texas!

Burns Florist consistently offers high quality, creative flower arrangements without fail. I first heard about Burns from my aunt, Bette, who was a long time friend of Dori Burns. She was right when she said they are the very best!

I cannot say enough for Kelly and what a wonderful job she did responding to a last minute request at the height of the Thanksgiving rush. It was for flowers to be sent to Texas for a memorial and despite being up to her elbows in arranging holiday bouquets for her local clients she agreed to do it, and carefully guided the process so our arrangements would be apropos for the occasion in Texas and not be lost in their holiday rush. The delivery was twofold to two locations. I just received photos from the memorial and she could not have sent nicer bouquets, everything was perfect!

When I was growing up Burns Florist was THE place to get flowers. As an adult, when I needed flowers I thought of Burns. I have been using them for all of my Marin County needs for the last 4-7 years. Every the arrangement is spot on. Last week I needed three arrangements for an engagement party and birthday celebration. I reached out to Kelly and as per usual she came through with flying colors. She delivered them herself to my home in Petaluma and everyone commented on how beautiful they were. Kelly and her team go above and beyond every time.

Kelly is wonderful. I called from Africa to send flowers locally in San Rafael. The time difference is huge and there was a mess up on my part with the payment. Kelly went ahead and delivered the beautiful flowers anyway while I was figuring it out. REAL people! She even delivered them herself! I love when there is a human element in business. She was so understanding and lovely. Thank you Kelly for the wonderful arrangement and all the personal care!! I SO recommend her!!!!

Fantastic first experience with Burns Florist. After asking good questions to get a sense of what I was looking for, Kelly put together a stunningly beautiful (and affordable) fall bouquet. There was also a great selection of greeting cards for all occasions. Fantastic experience!

Kelly made me the most gorgeous bouquet for my wedding. It was one of my favorite things about the day. She did an amazing job with a challenging brief of "wild meadow flowers of California." She was very helpful and accommodating throughout and the product speaks for itself. Definitely recommend!

I made my girlfriend angry on a Saturday afternoon. This is the love of my life and I had to turn it around immediately. I searched for a florist for an hour or so online. Difficult process and no delivery until Monday.... I found Burns in the local directory. Kelly answered and in conversation explained that they close in less than an hour. I asked only once if there was anything that can be done and OMG!!! She delivered the flowers on her way home which was not even the same direction! What an absolute ANGEL!!! She saved my relationship with the most beautiful arrangement! This is how business is done as it was in the days of old. When customer service was important to businesses. I can not find the words that define my gratitude.

Great people, excellent business woman. I called from New Orleans to send a bouquet to a friend.
They were thorough and informative. They listened and gave me something that exceeded my expectations. My friend sent a picture immediately and was thrilled. Thank You Burns Florist. If your ever in New Orleans Come see us at Manhattanjack Coffee house Bakery so we can treat you right too. I highly recommend this florist.

I ordered flowers from Boston for a friend in Novato. The staff at Burns was very helpful in finding just the right flowers and crafting a good arrangement at a reasonable price.
I strongly recommend them.

Incredibly thoughtful, and the arrangements, baskets, etc are always a delight. Everyone is personable, sweet, and empathetic, no matter the situation or circumstances. These young girls are living up to the Burns reputation with a modern flare. Thanks Kelly for being the best in Marin, and for helping with international and world wide needs as well

Burns floral is very helpful, and pleasant to work with. Not only did they have fresh flowers but were fast to deliver on my short notice. I recommend Burns flowers 🌺 for everyone. Darrin

Wonderful florist, putting together beautiful bouquets. If you need flowers in San Rafael, Burns is the perfect place to go.

Kelly is amazing!! The customer service is above and beyond. The flowers were beautiful and the arrived right on time at a few hours notice. Kelly thank you again!!! I truly appreciate it!!

Every year Burns florist calls me and reminds me to get flowers for anniversary, the order is on file there so they always get it right. No lily's! Everytime a banger and one less thing to worry about during a very special time.

Professional and friendly staff. Invested in creating a tasteful, attractive, pleasing floral arrangement. Thank you for your thoughtful help and thorough handling of the custom arrangement for my discerning recipient.

They’re the best! I am not in San Rafael a lot but whenever i am i use them, they’re very friendly and make the best flower arrangements.

Great customer service and amazing flower arrangements. Best in town. I have been a long time customer now and have never been disappointed; my wife is impressed every time!

I've had the pleasure of being the recipient of Burns flowers twice and feel they are the highest quality flowers around.

My goodness such a great job they did this year and all the years I bury happy prompt a livery very nice service .