Express

I had an absolutely wonderful experience with a member of Express at this location that I think is worth sharing. I had ordered a few items online that just didn't work for me. I made sure to call ahead of time to check that I could return online orders in store. The gal who answered the phone was so nice and energized, she listened to me completely and let me know what I would need to bring for an in store return. I ended up having the same gal I spoke to over the phone return my items in store for me. She was even more pleasant in person than over the phone. In my opinion, she excels at customer service and is an asset to this Express - Jordan Creek location. Thank you for making my experience amazing!

Valerie was the most helpful associate I've ever had- and I do a lot of shopping. Went tooking for very specific colors for our fall pictures and she was helping so much without being overbearing and trying to push a sale. She cared about what we needed over getting the sale.

This team is the BEST. They were incredibly helpful individually and as a team. I spent an hour trying on clothes and it felt like 5 minutes, it went so smoothly and I found clothes that made me feel great. I was able to be honest with them about my likes and dislikes and they made me feel comfortable about my choices and size. I never shop at express but this team makes me want to come back. Great job all! And shout out to Paul for all his encouragement and energy!

What an amazing store, I’ve been away from Express since 2010, so I’m basically a new customer. I absolutely love this store, how friendly and helpful the associates are. The dressing rooms run smoothly during COVID, and you’re constantly helped. Kelly helped me on my visit, she’s absolutely amazing. There was only one issue from the dressing room, I asked for a second pair of the slacks I had tried on, bc I loved them! He looked at the tag, and brought me the slacks. Once I got home (an hour drive) I noticed they were the wrong pant, and they are now sold out of the correct pant, now I have to drive back, ugh. Accidents happen, so I’m not upset! Overall 5+ Stars!! Thank you Kelly for your help.

I had purchased some things online and had to do a pretty complicated transaction return/exchange/price adjustments in the store. I was really dreading it but Valerie was so incredibly helpful and patient! Best customer service I have had in a very long time!

As someone from out of town, (out of the country, UK) this was my first none tourist type shopping trip. The store was clean and tidy, everything was well arranged and the staff welcoming and ready to help should I need it.

I would like to commend "Olivia" for her cheerful and understanding manner (I am not the greatest clothes shopper), she was vastly knowledgeable, and could not of been more helpful too me and the excellent choices of items that where made.

Definatly a five star shopping experience.

(Sorry the review took so long to get around to, live has a way of getting in the way)

Zach was awesome helping me find jeans lol I hate shopping for new clothes so he made the process alot easier for me. Great customer service!

Had to return an online purchase that didn't fit. Very easy.

Comfortable fabric and stylish clothing for a good price

Love most of the sales and stellar styles

Great clothing and great quality for the best price

lost my phone they found it and held it there till I could get it!

Favorite store. Amazing customer service.

Gr8 experience as usual.

Zach is a hotty

Awesome clothes jacket👍

Great