AT&T Store

I can't say enough about this store Finn was great and did not give up easily and continue to help me with tech support to try to get my phone right my daughter was in the Iowa City hospital and I needed to be able to communicate with my wife who was not in the area as we had the alternate care. He goes above and beyond to take care of the customers that come in. Thank you for all your help.

This location is great because Finn helped my dad and I out and was honest and straightforward about our billing! We went out of there with a positive attitude and doesnt happen very often! Finn even shook our hands after talking to him and which made us very kosher! ATT is worth every penny!

Came in to pay my bill and Jacob was extremely nice! He got me set up on autopay so I could save money. I also got a couple of new cases and screen protectors and I am very happy with Jacob. Highly recommend this store and working with Jacob

Jacob and Sekou made my visit fast and easy. Would come again! They knew exactly what they were doing and was in help very quickly :)

The store employee was super personable and knowledgeable about the phone I was purchasing. They took the time to help me set up my new device and help my kids, get their devices set up as well as explaining different options of the phone.

That sekou guy was really kind and helpful. Such attentiveness! At&t is also a worldwide service. To infinity and beyond!

Kaylee was superb in her customer service!! Her and Kylee were so very helpful and friendly which was the most pleasant experience we have ever had upgrading our phones!! Please thank them again for us!!

Kaylie and Malieyah at the AT&T store easily solved a problem that I had been having with my older iPhone which kept saying I had run our of iCloud storage. I now know where to go for help and they have a new very loyal customer. Win, win!

This was easily the best experience I have ever had at an AT&T store. Shelby and Lauren were incredibly helpful, friendly, patient, and accommodating. I went to the store to pre order the new iPhone 13 that was going to be released in a week then get my phone number temporarily attached to a flip phone until the new phone was delivered to me. After explaining the situation I was in, Shelby and Lauren made it all happen and were able to pre order my new phone as well as attach my number to the temporary phone. They made the process extremely smooth, easy, and fast. Absolutely AMAZING customer service!

This place without a doubt deserves nothing less than 5 stars. The person who attended me, Eddie, has every trait you would expect from someone who works in customer service. He was kind, patient, friendly and most of all, knowledgeable in what he is talking about! I had a lot of questions and he answered each one and I never once felt like he was getting irritated despite how many times I would ask him to repeat something. Truly amazing Customer service!!

Wonderful staff and great service! Eddie stuck with me from start to finish, making sure I left with the phone service I wanted and needed. I walked into the store with difficulty transferring my service from another provider; this was something the at&t customer service representatives on the phone couldn't quite figure out. However, the staff here were quick to problem solve and tackled the situation right away. Case solved, I left feeling very grateful to have an in-person at&t store that I can count on.

When my phone died, I needed a new, different phone during this pandemic. The staff here arranged the sale contact free and delivered the phone and receipts to our car. Then they took questions about set up over the phone and gave step by step instructions. When I ran into a problem, I visited the store and Mario quickly finished the setup. Wonderful service!

Eddie was very helpful first when I brought an old iPhone 4 (hadn’t been used in years) in. He made it work! Then after that one was shattered I brought in another old iPhone 5 which was locked and he still got it to work! He was so kind each time! I watched him be very patient with the men he helped before me while I was waiting as well.

Excellent service for a difficult problem setting up a hotspot router. Friendly and intelligent staff. Listened and clearly understood the problem and offered direct solutions that ultimately solved the issue and was able to activate the router. Thanks much.

The customer service is great! Eddie was really patient with all my questions and helped with all data transfers. Thank you for helping me with my new iPhone SE!

I needed to get some changes done to my account and Kaylee T was very helpful and answered all my questions and needs. I would come back and appreciate the service.

Lauren and staff were super friendly and helpful! Amazing experience I was switching from verizon to AT&T and Lauren made it a flawless experience.

Kylie was super helpful in her assessment of our iPhone problem

Eddie was very helpful went out of his way to make sure everything was right

Wonderful, knowledgeable staff. Got my new phone Galaxy S20 !