Staples

I've been shopping at the Iowa City Staples store for many years — starting back when it was at the old location. Quality products, friendly service, great value, and the various reward membership levels bring more savings. We've purchased many printers, ink, shredders, computers, network devices, various cables, pens, paper, chairs, officer mats, and more.

Sydnei at Staples in Iowa City has gone above and beyond to help me with a transaction today. Her patience and friendly attitude made my day! I will definitely return to this store!

I had ordered 2 print jobs to be printed at this staples. There was an issue with it not showing up in the system. It could have been a bad experience but your new manager Andrew turned it around. He was willing to try and fix it. By the end I had what I needed and he was friendly and patient throughout. Thanks Andrew!

I had my passport picture taken there! They have the best quality pictures with a new camera! I would recommend Staples instead of CVS or Walgreens!

Nothing bad i can say about the store. Me and my husband go there frequently and they even recognize us 5/5
I'm updating my review 6 years later than my original one and it's still the same awesome service. Honestly, the people who work there are always great help. Their current manager, I believe his name is DJ is always very knowledgeable and person oriented and I received great help from a young male associate yesterday and I couldn't be happier how many things we accomplish with one trip, including Amazon returns and pickups .

I'm very impressed with the customer service I received today at Staples. I was using the service for package returns and had never done this so I was completely unsure of how to proceed when I walked in. Associate Keyven met me and when I explained my situation he escorted me to the return desk, explaining the process as he quickly and efficiently processed my return. He gave me a store coupon as well. Keyven was extremely courteous and knowledgeable, and I will definitely return to this store.

Customer service was excellent, Fazon helped us, was very informative with the issues we had w our printer. Answered every question. It’s nice to go into a store, have someone come and ask if you need help instead of having to search for a warm body. Especially when time is an issue.

I came in to get some help with some old printers, and Fazon helped me. He was so kind hearted, friendly, and helpful! He explained everything I needed to know, and was great at teaching. Thank you SO MUCH!

This Staples branch sometime offer a very good deal. The store manager is really nice.

Bought a new office chair from this Staples, but when we opened it, some of the screws from the hardware was missing. We talked to the manager on the phone and he graciously, personally brought a new hardware pack from the inventory in the store in Cedar Rapids within a couple of hours. Above and beyond! Thank you!

My husband and I bought a printer there , and upon setup could not find the starter cartridges. We went back and the staff was soooo patient and helpful, despite our cranky attitudes. We would have been ok with buying replacement cartridges. Unfortunately, however, the pandemic seems to have disrupted supply chains for printer cartridges along with many other commodities, so they were completely out, along with their distributors.
We spoke to Claire and the manager, Chad, who offered many options for us and were very patient.
Eventually we returned home and discovered the starter cartridges were embedded in the styrofoam upside down in a heap destined for the trash.
We called them back and thanked them for their patience and apologized for being so grouchy, upon which Chad said he would have been grouchy too. We consider this to be top notch customer service. Thank you Chad and Claire!
Janie and Robert

I love the Iowa City Staples staff! They have been printing postcards for me for over 8a year now. Sometimes weekly last minute! Great can do attitude from the printing department!

Found all the school supplies I needed and it ended up being way cheaper than what I would normally pay at Target. It wasn’t busy at all and the employees were nice. My only complaints are that some aisles (notably the pen and pencil aisle) were quite cluttered and they have no price checkers. Because of the clutter, it was hard to tell which price went with which product. But otherwise it was a good experience.

I had a great experience with their printing service. I am studying for an upcoming licensure exam and had a huge book that was hard to carry around, and I had brought it in and asked them to see if they would be able to de-spine the book and create booklets from the page numbers I had specified. The printing team did a fantastic job! My book had pages that were fairly thin, so I was worried that there would be damage or some tearing-but everything was done very carefully and everything was done perfectly. The sections were correct and separated as I had asked. The only thing I'd mention is that I had requested that they call me when it was finished so I could pick it up, and I did not receive a call when it was finished-I ended up calling myself to request the status on my order, but this was a very minor thing.

My printer was not working with my computer and I needed my documents printed right away. The printing tech printed my documents from my USB thumb drive in no time for about 60cent. I am pleased with the speed friendliness and great price. Thanks

Kathy was a great help to me last week. I was looking for a cover for my ipad & she found exactly what I needed. Put the pad into the cover & help with some stuff on Mt pad I needed to get rid of. She even called me Miss. I'm 66 years old. Thanks again Kathy.

I changed my mind about an order and customer service took care of it with no hassles. Their phone lines were jammed but they responded within 12 hours to my email request.

I love this Staples. Great customer service, knowledgeable staff, lots of free parking,, great sales and everyday prices.

Great customer service and some amazingly knowledgeable staff.

Needed help finding something and got it. Great customer service!