AT&T Store

Sean, the manager, was awesome. Got me set up with a new after not having a new phone since 2015. Cloned the hard drive and I was rolling. Total thumbs up! Miguel and the rest of the crew were also great and helpful.

Was a bit nervous coming in but Sean eased my nerves and took very good care of me! Sean has AMAZING customer service!! He was able to get me some amazing deals/upgrades. Was very patient with me! Educated me every step of the way through the process! Overall 100 out of 10! Highly recommend!!

Came in on Thanksgiving to get help with a new phone, Sean helped me and was extremely knowledgeable and helpful. He went above and beyond to deliver exactly what I wanted and responded with expertise to every question I had. I would absolutely recommend this location.

Been going to this store for many years. Purchased quite a few cell phones. My experience there has been great. Had a problem with the sim card, which made my phone redundant. So Anthony was able to solve the problem in no time at all, He was just awesome and professional. I'll be purchasing my next phone from him.
Thank you again.

I just want to give a shout out to Sean! He's very professional, friendly, humorous, and knowledgeable. He took care of my issues quickly & seamlessly. Thanks, Sean!

Customer service at AT&T on Mendocino in Santa Rosa has superior management compared to other locations I’ve experienced.
Customers can tell whether or not you care to help by providing trustworthy information irregardless the fact that I’m a woman , I’ve been taken for a fool in the past but the Mendo location is up front as well as a courteous , throw in some true kindness and that right there will always win above and beyond any thing else .
Thank you , Teddy and thank you to your team of cool people .
Sincerely ,
J. René

This was a lovely, relaxing trip to figure out a relatively complicated phone switch for an older relative. Miguel was very helpful and the holiday music made the process pleasant!

Sean Smith was top notch. Helped me through the whole process. He gave me plenty of tips for my next visit. Seamless experience.

I came into the AT&T store yesterday. Looking to repair or fix the problem with my phone. After some things were tried and nothing worked, we then started on the process of getting me a new phone. All of which was handled in an expedited manner. I'm very grateful for the help I received yesterday. I must say, I'm quite happy with my new Galaxy S23 Ultra. Thank you, AT&T.

My last 2 visits to the att store on Mendocino in Santa Rosa I was helped by Sean the store manager and he was so helpful with my my brand new phone.i came back with a couple questions and was he was excited to solve the problems I had. Will always be a customer as long as Sean is running this store.

Miguel and Sean made our semi-complicated transaction/transition easy and enjoyable. 100% recommended. Thank you!

SEAN THE MANAGER Was great! He did not give up until he found all of my contacts and photos . Great job Sean

I'm so glad to be an AT&T customer. I must visit this site in Santa Rosa at least once a month with some minor issue abd every single time the staff graciously helps me.

I needed some help with my account and Miguel was able to help and he had such a great attitude love this store

I needed a SIM card for my modem, and Sean was very patient and helpful in replacing the old card and then testing the new one with the modem to make sure that it worked properly. He was exceptionally knowledgeable and skillful in handling the technology as well as providing friendly customer service.

Miguel was so nice and welcoming he always has a great vibe and I’m always happy wen I leave!

Sean Smith was a pleasure to work with. He is the most knowledgeable and personable representative of AT&T I have worked with. We had multiple scenarios of connectivity we were dealing with and he found an excellent solution for what we need. Thank you Sean from the w.o.w. sisters. 🙂

Had a great time at this store the whole team was supper friendly and professional Miguel and teddy really helped me I will be coming back soon!

Big thank you to Sean T and Sean S for excellent and caring service!! Highly recommend!

Sean helped me with my new iPhone purchase/transfer and was not only knowledgeable, but also friendly. Amazing service. He made the entire experience feel effortless and even looked for ways to help us save on our monthly phone bills. Thank you Sean and AT&T on Mendocino!