The UPS Store

I go to this UPS store, almost every day and find the staff to be personable, professional, and incredibly competent. It is a busy location, and they always provide service with a smile and a kind word.

Nicholas was incredibly patient and helpful when a delivery didn’t happen as
Planned. His professionalism made a difficult situation manageable and everything worked out in the end.

UPS did a fantastic job carefully packing and shipping a fragile piece of furniture to California for us. They were great at communicating costs and shipping times and the crate arrived 3 days early and in perfect condition. Would highly recommend for any shipping!

Great service with a smile. Highly recommend this branch.

The staff was incredibly helpful and efficient. Also very polite and friendly

The staff went above and beyond to provide me with the information and support that I needed. They did everything they could to help with a friendly, professional approach

Convenient to get to and fast, friendly service. They're also a great Amazon return location.

I truly don’t understand all the negative reviews! I was at UPS yesterday to drop off an Amazon return and pick up a print order, and the man who helped me was so friendly. He even reprinted my print order because it didn’t look exactly how I wanted. Every other time I’ve been there there’s always a young woman working behind the counter who is incredibly friendly and helpful. This UPS is not in my town but it’s the only one I’ll go to because I’ve had such positive experiences.

====== Update#2:

Still the same exceptional service that it's been since my first 5-Star review over a year ago but when they go so far above and beyond exceptional it warrants mention: Over the course of 2weeks I had no fewer than 30 huge heavy boxes mailed up to them after a work project in NC as well as big Amazon orders like bed frames and mattresses for a new Boston apt, and everyone there was so patient and stellar, and Rick and Justin were especially generous with their time and effort helping me carry and dolly boxes to my car and work with me to fit things in over many trips. They probably aren't even suppose to help like that - and definitely aren't expected to - but it's myriad experiences like these that make me so highly recommend this UPS location and the people that work here.

====== Update#1:

I’ve been meaning to update my (already 5-star) review for months — I can’t give more than 5 stars but it’s worth noting after now about 10 months of renting a mailbox from them: My experience has been even more stellar than my first 3 months.

Such consistently exceptional service and kindness from now also two other employees — Justin and Bob — including Bob welcoming me in the store as it was closing despite my arms filled plus 3 luggage bags of items to group and mail to different places. There was never a moment of anything from him except happy patient friendly service as I filled out addresses and as he expertly cut and built and sealed 3 boxes to accommodate my many odd-shaped items — and not even when I had to ask him to completely unseal (and redo) two of 3 boxes after I mistakenly had an item in the wrong box/destination.

Can’t say enough about how much I appreciate this location and its staff — when I’m there and also when I’m elsewhere receiving my mail via forwarding service.

—— My original review is below:

Everyone here has always given me exceptionally friendly, fast and knowledgeable service - especially Tayla and Catherine - even the few times I've been a little late past closing, or forget my keys or even have the wrong mailing address and lots of questions.

Always accommodating and kind, and that makes a difference to me. It's a big reason why I eventually decided to also rent a mailbox from this location about 3 months ago. That too has been a great experience. They have a very reliable, expedient and convenient system especially compared to my last rental service. I'm notified via email right when packages arrive, they've never rushed me to pick them up even when I'm traveling for long stints. For packages that are due that day but haven't yet arrived, they give a special key so customers can enter via 24-hr access password and then unlock a separate oversized box to get the delivery even way after hours.

I appreciate and highly recommend this UPS location.

Conveniently located. Consistently reliable and courteous service

Quick service, helpful associate. In and out just like to should be.

Joe provided above and beyond customer service. He was great!

Went there a few times recently and the employees were always friendly and packages I sent arrived on time, even during holiday season. Great service!

The service is always great and the team is amazing!

A friend of mine purchased furniture here and I loved the look! 5 stars for real.

Small store, often busy.
Good and freindly service.

Great UPS Store. Staff always very helpful and efficient.

Smooth transaction

Very friendly and helpful service

convenient and very friendly