Michaels

My go to place for DMC floss, I cross stitch! Love using my member code to save points.

Awesome store, and customers! Left my phone there on counter, called and it was returned to me. Very much appreciated thank you everyone who saw it and to the associate who returned it back to me.

There was a younger gentleman who greeted us and was very very nice. My significant other and I were just browsing and I ended up seeing some things I’ve been wanting to get. As I was checking out I dropped a smaller bottle of acrylic lite pink paint and wouldn’t you know it, it got on my white shoes. The same gentleman mentioned earlier came to my aid and saw I was wearing white shoes and was SO SO SO SO polite and got me paper towels. I kept apologizing and he was so kind. I felt really bad and wanted to clean the floor but he insisted he had it. I feel awful for not getting his name. He was even kind enough to give me tips for my shoe. I know I didn’t make a huge mess but his unbelievably kind actions really made my day. I was beyond embarrassed and he kept reassuring me it was fine. I can’t thank him enough.

Our experience at this location is always 5 stars. The workers are always so helpful and knowledgeable. Everything we need for crafting is at one stop with michaels. Love their art and baking section.

Brought in a portrait my daughter had drawn in high school and needed to have it framed. One of the wonderful ladies working in that department went beyond to help me clean it up and frame it. She was amazing!

Went for one thing. 4 friendly workers offered to help me find it. They only had one zany colored Duck Tape, and I was sad it was not macaroni and cheese. Good experience. Self checkout.

Love Love Love, great place with Art supplies, crafts, etc. Found tye dye bandanas, kits and paints. Low prices, plus they don't mind honoring weekly coupons..Clean bathroom and employees are extremely helpful.

This Michael’s has always been pretty decent. We’ve never had any issues here, I bought my cricut at this store. We like checking out the clearance section too

Customer service was awesome! She really went above and beyond.

I like it, good inventory in stock and helpful staff

Searching for decent photo albums, Michael's had a better selection than Hobby Lobby. And I got 20% off all of them, with their online coupon. THEY also had an offer of 40% off for online ordering .

I work with children and adults with dyslexia, A.D.D., head trauma, guiding them through the Sharper Minds brain development program which effectively not only turns them around but makes them better than normal. When an individual or family completes our program, I provide them with a certificate of completion in a nice frame. Michaels has the certificate frames that I'm looking for at a reasonable price, especially given the 20% off coupon which allows me to save on my next purchase. The staff has always been very friendly at this location and do their best to help. Worth the extra drive to come to this location. 😀

Never a dull time at this craft and hobby store. We always find what we need, the folks working there are the salt of the earth...and we even saw Batman...at least I think it was Batman

Very nice and helpful employees. My granddaughter had a last minute project for work (decorating a Rudolph door). I didn't get her name, but I must have asked at least 10 questions and her demeanor never changed. Even after she had to step down twice from doing inventory to show me where something else was located!!

We took 2 paintings to get framed. Alex, at the Burleson TX store took great care of us. He is extremely knowledgeable about framing and very friendly and courteous. Alex exceeded our expectations. Thank you Alex

Excellent customer service! I am a small business owner and they took such great care of me! I had around 13 blocks of clay I couldn’t use due to how it cures once it’s baked, they were able to allow me to exchange for clay that I can use, without a receipt! Super awesome experience and staff!

I love this store. I have never been met with rude or poor customer service. My only issue is I spend too much money in the store. I do recommend only purchasing when items are on sale or if you have a 40% off coupon.

I love Michael's! They have most everything you need for your craft projects! The store is always clean and well merchandised!

Clean, friendly people working there. Love how they changed the layout. I wish they had a better yarn selection though.

Their custom framing, may be a bit pricey, but it is well worth it!