Staples

I went to Staples a few weeks ago with a friend to print off some wedding programs. Zoe was super friendly and helpful; she was patient with us and answered all of our questions as well as offering suggestions to get the best quantity and quality within our budget.

I have been impressed with this store, and more specifically with printing on a couple of occasions now. I was very pleased with the print job of my training manuals and even more so with my business postcards I printed recently.
My order came through Canva and printed in even better quality than expected. I appreciated the fast processing time as well as couple of the young staff members being very helpful. Very professional, helpful and even creative with my process when I came for more copies. Frank in particular has gone above and beyond. I’m impressed.

Shout out Larry for helping me find what I need. Kindness was very appreciated. Thank you!!

Office Depot’s on Washtenaw in Ann Arbor has the worst customer service! I’d rather drive a few extra miles to Staples on Jackson Rd. and get excellent customer service like I did today! Staples you’ve got a faithful customer. Thank you so much for such great service!♥

I recently had 2000 business cards printed at the Ann Arbor Staples. There was a VERY SLIGHT problem with the way it aligned, but they reprinted it for pick up the next day and it turned out perfectly. Excellent and quick service. Thank you

So I went in early Labor Day looking for a printer for my boutique.
After waiting for assistance, the two people helped we were not knowledgeable about anything I needed, both the associate and tech were over talking and cutting me off not listening to what I needed, which led me to buy a printer I couldn’t even use.
After working with the printer at my store for over 2hr, reaching out to hp virtual assistant I became angry and frustrated, I called the store.
I was helped by David J. He was very knowledgeable and gave me a lot of reassurance over the phone which led everything to being ok.
I went back to the store, he asked what I need the printer for and what will I be printing, I told him barcodes , he led me to 3 different printers that would assist me. He also educated me on the Avery labels and the different between ink and laser. I needed up buying the most expensive printer only because I’m able to get 5000 pages worth of ink vs 200-600 with the other printer.
He taught me how to change my ink cartridge and how to handle the toner pump.
If anyone in there needs a paid vacation or a raise it would definitely be him.
I didn’t feel rushed or shooed with him.
He even repeated himself and reworded statements and gave analogies to help me understand things better! He also recommended the 4 year warranty which At that point he had my trust so it was sold!!
David J saved this customer!!!!!

I like shopping at the Ann Arbor, Westgate, Staples store. The staff are friendly and helpful. More so than on my previous visit. A sales associate David R helped me, he was very knowledgeable about the products. I purchased an hp computer. Both David and the Lady at the help desk were both pleasant and helpful. This store is easier for me to come too

Always use this Staples for my print services. Great quality images and fantastic customer service from my print specialist Max and manager was also very kind Kevin is always helpful at STORE #1564! Thanks Staples

Took my computer in for service. Could not be happier with the service I received. Alan, the tech really knows his stuff and taught me a few things. He fixed the problem (fried power supply) and helped me pick out a battery backup and a better surge protector so I don't have the same problem again. Met the manager and staff could not have been more friendly or helpful.

Extremely helpful copy center staff. I was not exactly the easiest customer to deal with considering the number of questions and issues I needed help with, but the staff was constantly respectful and helped me with every issue I had. They even let me finish up a couple minutes after the store closed instead of kicking me out. I definitely recommend them.

Awesome customer service! Others should take a lesson from your store. Your employee that waited on me didn't have a name tag however I witness her deal very politely with a very rude customer. Keep up your integrity. Your an awesome store.
Sincerely Barbara

Nice clean store with highly trained clerks.....there to assist you in quickly assembling your stationary and office needs. All items are reasonably priced...and there is delivery available....all commonly needed printing services available. Everything from your new business cards...printed envelops, your new printed stationary....thank you cards....birth announcements....live fully with the staples of life. Thrive and prosper...💼🌎💰💰💣🐒

Words can't describe how much h this store has helped me over the years. Recently updated. Good clearance rack in back. Bathrooms. #1 Copy center. Ink/toner paper, stationary, specialty items. They no longer sell cellular phones. Near 94 Jackson Rd/ S Maple Rd. Thank you Staples

I do not go there very often. The place is always well organized, clean, and has easy access to whatever your looking for. Many stores don't have just that certain item someone needs but they have it.!! Cashiers are always very kind.

Chelsea at the print counter was amazingly helpful! Best staples around!

I had some documents copied. Extremely well done. Julia was very helpful. Great place. Thank You.

Torri at the register was amazing and made feel like i was the only customer there. She deserves a pay increase or award or something

Staff is helpful and kind! Place is clean, they have a lot to choose from, and whatever they don't have you can do an online order for it and I'll have it there very shortly!

We are from out of town and needed a fair amount of pages printed. Jake went out of his way to help us! It was very much appreciated! Thank you!

Wonderful. A very professional and helpful tech guy called Alex was very helpful too