Germain Honda of Ann Arbor

If you’re looking for a good sales representative don’t hesitate check Cameron Thompson he’s the perfect person you won’t be disappointed. Cameron was an outstanding sales representative who made my overall purchase experience good and extremely fast. I’m very much pleased with the service that I’ve received. C. Thompson he’s very professional, and knowledgeable and does his job very well. Oh one more thing “I’m inlove with my CRV-EX!”

Jeffrey Williams at Germaine Honda in Ann Arbor Mi, was clearly the best decision for trading in my 2021 Honda van. I was impressed how friendly and knowledgeable he was on how to get the most out of my trade-in. I highly recommend Jeffrey William at Germaine Honda or Ann Arbor

I went into the dealership wanting to trade in my 2018 accord for a new 2024 CRV. Thaddeus helped me through my whole experience. He made the transition and experience very smooth and easily. He was very helpful. I am happy with my purchase

Chris Schroeder is wonderful, and made buying a used car a pleasure. He had the car ready for a test drive and we were on our way in an hour. Dealership has sharp deals and friendly atmosphere. Highly recommend!!!

Nick Sneed was fantastic!

I had a recall fixed at another dealership.  Before the recall repair, I didn't have any issues, however, immediately after the recall was updated, my car would stall (sometimes while driving), refuse to restart at traffic lights, and sometimes take 3-4 tries to start the car in general.

After zero luck with the service department at another local dealer, I called Germain and got Nick. Instead of pushing me aside,  He listened to my concerns, didn't think I was crazy, and he got to work.

Turns out, the recall repair (really software update) for my car didn't work and I needed a new starter.  So...I got a new starter. PLUS I not only had my car fixed, but I was given a VERY NICE (shockingly nice) rental car on the house.

Nick stayed in close contact with updates over the 3 days it took for my car to be diagnosed and finished.  He took great care of me and I'm grateful.

All this to say... nice guy, great service, the car is no longer having tantrums and I didn't miss work thanks to the loaner.  Oh and zero charge as it was all covered.  I will NEVER step foot inside another dealership again.

Thanks Nick!

Had a great experience buying my new vehicle from Honda of Ann Arbor. Working with Chris
Schroeder was a real pleasure! He was very knowledgeable about the car I was buying, fast to
answer all my questions, he also kept us well informed regarding timing and next steps. Chris
was extremely patient, I never felt pressured to make a decision. I feel that I was offered a high
level of customer service. Highly recommend going to Chris and Honda of Ann arbor if you are in
the market for a new vehicle.

I bought a Certified Honda Odyssey from this dealership. My car buying experience with Germain Honda of Ann Arbor for an Odyssey was great. Chris Schroeder was my client advisor. He was professional, attentive and friendly. He made the buying process a breeze and helped me get a fair price for my used car which was traded in. Excellent!

I had an outstanding experience working with Wyatt and Beau at Germain Honda in Ann Arbor. Beau helped me with the lease trade-in for my previous vehicle very effectively and Wyatt helped me through the process of getting a 2024 Civic Type R by providing thorough and detailed information. Wyatt even got in the car with me for the test drive and helped me understand the workings of the vehicle a lot better.

I was offered an incredibly fair price considering how difficult these cars seem to come by. No insane dealership markups or anything. I was incredibly pleased with my experience there, and will definitely be going back in the future!

Scott C. helped my wife and I purchase a Honda CRV-Hybrid. He explained everything to the best of his ability. While he was new, he did his best to make us aware of everything we needed to know. We appreciated his kindness and respect for our time. We did not feel pressured. It was a great experience! Thank you

I had a wonderful experience with service advisor Chris O'Lear this week. In addition to some regular service that was due, I requested that my older vehicle be checked for clues about any major expensive repairs that seem to be looming (in addition to the one that I already knew about). Chris interpreted my request correctly, and the technician checked my car very thoroughly. When I came to pick up the car, Chris carefully explained the repairs that are probably needed (along with prices), and put those repairs into the context of his experience with vehicles similar to my own. I now have the data I need to make an informed decision about whether to repair or replace this vehicle that's been such a workhorse for me. Thank you Chris!

Great experience with leasing my new car from Wyatt at Germain.

I knew what car I wanted, but not sure whether leasing vs buying was the best for me. Wyatt happily took the time to cover both options (and my many questions) in detail to help me figure out what option fitted me without feeling pressured into anything.

During the whole process, I was kept informed of anything that came up (whether by Wyatt or the sales managers Corey & Jason) & were accommodating to my schedule/needs.

Wyatt & Germain definitely stand out verses my interactions at other dealerships in the past. I would recommend them to anyone.

I recently had my CRV serviced at Germain Honda of Ann Arbor and received exceptional express service from Ruby Duncan. Not only did I get my oil and filter changed, tire rotation, and complimentary multi-point inspection done, but it was all completed in under 1 hour! Ruby ensured everything ran smoothly and efficiently, making my experience truly outstanding. I highly recommend Germain Honda of Ann Arbor for their fast and thorough service.

Absolutely fantastic experience with Christopher Cole at Germain Honda of Ann Arbor. When the transmission went out on my 2018 Honda Pilot, Chris did all of the work needed to make sure the warranty covered it in full. I even got a beautiful loaner car free of charge for a week. Thank you Chris!

Great customer service and selection of cars. Thaddeus Harmon was a great salesman and was quick with everything. He is very calm, professional, and friendly. Everyone else was also friendly and they don’t try to beat around the bush. They were all nice and straight forward. I highly recommend talking to Thaddeus Harmon and going to this place if you are planning to buy a Honda vehicle.

I have never had so much fun or felt so welcome at a dealership. Desmond Jeffries was phenomenal to work with and we ended up driving fours hours back home with a new car that we originally just wanted to check out. We could not be happier, zero pressure, all customer service.

Wyatt Harrington provided a stress-free buying experience from start to finish!
The finance dept also very personable, completely professional too!
Corey and Jason assisted as well!
I felt very comfortable in this dealership!
A+++++++

Leasing a new Honda CR-V here was a good experience. Hunter Matthews helped me solve an unexpected problem that slowed us down a bit. He was very knowledgeable, patient, and a great problem-solver. I love the new car and know I have good support from Germain. Excellent service!

I've been a customer of the service department for 14 years and have been very happy with the both the work they've done and the service reps. As a group, they're good. Michael Thiede assisted on my most recent visit, and I've found him always to pleasant and helpful.

I took my car in to Germain Honda to have some recalls taken care of and Nick Sneed took care of getting everything set up. I was also able to have an oil change and tire rotation done at the same time. Very happy with the service and felt well taken care of by Nick.

Brought my car in for service and Tyler Ellis was a great advisor. Additionally, the time previous to this I had called about a recall notice for my vehicle and they were able to get me in quickly. I appreciate the thoroughness.