Walgreens

Pharmacy staff went above and beyond their job to help me with a medication delay. Thanks for your time and patience dealing with my insurance. Karen S.

Very friendly associates who helped het my pictures I ordered quickly and efficiently! Also a very clean store that it well stocked!

I always receive prompt and friendly service at the pharmacy, even when they are busy! Thank you!

Wanted to give a shout out to Maria in the pharmacy! I went to pick up a prescription and she went out of her way to help me get a lower price without me asking. She was also very helpful in teaching me more about what I was picking up and you could tell she was giving more effort than what her job was asking. I could tell she genuinely CARED and wanted to be there. Thanks Maria!

Not sure why the low stars. I have always been treated well here. Small supermarket, have a point system which brings lots of cash back.I don’t do the weekly groceries here, but come quite often. I love the staff, they have what you need. Can always find fresh fruits and the Pharmacy supply is quite large.

I just walked into the friendliest store I have been in for the past 5 years. The entire staff could not be more helpful, super friendly greeting everybody in the store and created a vibe that you just don't see any more in retail. Thanks for reminding us all what incredible service looks like and how to treat other human beings..

This Walgreens has worked for our family for years with medication refills, photos, hair supplies, and other items. Always friendly and patient customer service.
God is good.

Staff is always courteous they greeted you at the door store is always clean and stocked well the pharma are knowledgeable about the prescription you purchase they always ask if we need or have questions for the pharmacist

There are several close together but this one by far has the besf customer service. Employees go out of their way to help & the stock better & faster than the others

Never had any issue with this Walgreens what so ever.

I can't say that I've used the pharmacy, but the staff that I've interacted with here seem friendly and helpful.

I typically buy 2-3 months worth of supplements here at a time to take advantage of Walgreens' Buy-One-Get-One deals. I bought 2 bottles of Walgreens' magnesium supplements. It took me about 6 weeks to finish off the 1st bottle. So, 6 weeks later, I opened my 2nd bottle for the first time, and found that the seal on the bottle was not attached. The bottle says "DO NOT USE IF INNER SEAL IS BROKEN OR MISSING", so I took it back to the store to exchange for a safe bottle. The cashier refused to refund or exchange since my receipt was 6 weeks old. She wouldn't do a "no receipt" return for exchange/store credit either. So, Walgreens sold me a damaged and potentially contaminated and unsafe product that says "do not use", and the cashier pretty much told me to kick rocks. I left the store and spoke to Walgreens customer service on the phone, and they told me that this NOT their policy, they stand by the safety of their supplements. They advised me to try speaking with the manager of the store first, and if they didn't do the exchange either, call back and they would make it right. I called the store and spoke to the manager, who thankfully was much friendlier than the cashier, and she approved the exchange with no issues. Overall, I am glad that Walgreens ended up making it right, and I will continue purchasing my supplements at Walgreens. However, having to come to the store twice and speak to customer service on the phone just to do a simple defective product exchange was a headache, so I will be shopping at a different location from now on due to the poor customer service of the cashiers at this location.

First let me say I enjoy coming to Knoxville and usually I have robbie to check me out but I arrived late 06/10/20 20 minutes til closing and I only had to load my money that I took from the atm of another card but the cashier was RUDE. No greeting no small talk no hello no thank you for coming and then when I was ready to load my money I handed it to her she counted claimed it was wrong I said well I'll count it and instead of handing it back she counted it again slowly with an attitude. Then when she went to get my change she put it on the counter she did the same with my ID. Even after I handed it to her. I'm sure after the GM reads this they will claim it's due to Corona but if that was the case wear gloves! But who ever this young lady was needs to learn how to treat people. I'm sure she would have not done it to someone who looks like her or a family member so dont treat me that way!