Full Tilt Auto Body & Collision

Full tilt auto body is the best place to go to for auto body repairs in all of western Massachusetts. I am extremely particular with my vehicles and they far exceeded my expectations. The staff is awesome; very professional, respectful and understanding. Matt, Melissa, and Stephanie are great people. Thank you guys for getting my car done right! Looks beautiful!

I had my Audi S5 repainted by the Full Tilt team to fix wear and tear on the front end paint at 60k miles. The front end was painted, blending through the doors, as well as a paint correction on the rest of the car. Dents and dings were also cleaned up.

This was discretionary by me and not an insurance job. The car came out FANTASTIC. I cannot say enough good things about the job done by the team at Full Tilt.

My car looks new again and is ready for the next 60k miles of driving.

In addition to the top quality work, the Full Tilt team’s communication was easy and clear. They spent a bunch of time with me before the job to ensure they did what I wanted and offered me options so I could decide how much work to do (and balance out the cost).

If I had to do it again, I most certainly would.

Full Tilt is a great shop that can certainly be trusted. It’s clear that they care about their customers and the quality of work they do.

Thank you!!!

These guys are amazing! I had to bring my vehicle to full tilt after the door was backed into. Throughout the entire repair process, they were extremely communicative, professional, and helpful. They reached out with an update at every single step, and made communication to both insurance and the rental car company extremely easy! I am extremely happy with the results and will recommend them time and time again

context: My truck got totaled after the most frustrating 7 months ever

Despite that, this was an unbelievably amazing experience with Full Tilt. Despite them not even repairing my vehicle I would wholeheartedly recommend them and will return myself. Every week I received an update by text message on the status of my truck, and if I had additional questions I got responses within 24 hours. When things got messy with my insurance company, they went above and beyond fighting for me and what I deserved. Unlike the insurance company which tried to hide behind my ignorance of the laws regarding how insurance, car repairs, and the like work, Full Tilt took the time to educate me and provide me with the resources I needed.

There could not have been a worse outcome from this interaction for me. And yet, I will always go here for any body work needs again. That's how good the service is.

I cannot say enough good things about my experience with Full Tilt. Their body work on my previous vehicle was excellent, so I returned when my van was hit by a moose. They texted updates at every step of the process from the moment they received my vehicle and kept me informed of my rights and what to expect next.
Then, when my van was deemed a total loss, they sent me comps and the NADA price so I knew what I should be getting for it from my insurance company. I used their research to get more than $500 more for my van! They also informed me that it was very unusual for my insurance to charge me for storage fees, and I was able to bring that to my insurance and they did not end up charging me the extra $60/day they deemed beyond "reasonable." Full Tilt saved me close to $1,000!
Their office staff is friendly and professional. I am so appreciative of their expertise and advise, I want to tell everyone! Thank you!!

Full Tilt auto body did an amazing job on my truck! No corners cut at this body shop! They made sure everything was repaired that needed to be, no matter how big or small! Communication on the process of the repairs was constant, and I was informed of everything every step of the way! They also fought the insurance company on my behalf to make sure I received everything that was owed to me! I am a Full Tilter for life! Thank you for your hard work and attention to detail! My truck looked like it came off a show room floor when I picked it up! Thanks again!

I have had three vehicles repaired at this shop and would recommend them to anyone looking for a good body shop. My wife’s car was damaged by a deer and the car was repaired to look like new. They kept me informed of the progress and worked with my insurance company to get my car repaired correctly. I’ve dealt with other body shops and these people are the best.

We had a great experience at Full Tilt. Their efforts to coordinate with our insurance company, and communication of details was terrific. Car is fixed and looks as good as new.

I had an amazing experience with Full Tilt and Steph kept me updated through the whole process of them fixing my car! They did an amazing job! Thank you Full Tilt!!

My car was repaired by Full Tilt Auto Body & Collision after I unfortunately hit a deer.
They made the process of repairing my vehicle seamless from start to finish. The workmanship was excellent. My car looked like brand new when it was done and even the interior was absolutely spotless when I picked it up!
The office girls kept me up to date as the repairs took place from explaining the process to securing a rental through my insurance company.
From start to finish, I couldn’t have had a better experience.
I would highly recommend Full Tilt Auto for all your repair needs!

I got rear ended and had a lot of damage on my fairly new car. Full Tilt did an incredible job and had the car looking better than before the accident! They were very professional in dealing with me and the insurance and kept me updated as the work was being done. This company is an absolute 5-Stars! I would not hesitate to refer any friends in need of body work!

My car is a 2007 we with only 26,000 miles because it had been sitting outside for some time. Unfortunately it was sitting uncovered and being beaten down by the sun. It took some time to find a shop that I trusted and am overjoyed I found Matthew and the guys at Full Tilt Auto. I have never dealt with a shop that seems just as concerned about your vehicle as the owner and are unsurpassed when it comes to thoroughness and attention to detail. I was well informed throughout the whole process and upon completion could not be happier. The quality of the work could not be better and to sum it up in one word, "Flawless"! My FJ cruiser looks brand new again and I am getting compliments galore. I would definitely recommend to anyone who is looking for a shop that makes repairs the right way and will not compromise quality for cutting corners. Thanks Full Tilt!!!

Highly Recommend this body shop, particularly for premium brand vehicles. I was steered there by Roland at Audiwerks, who I trust. The damage to my Audi was quite a bit more extensive than was evident to the untrained eye, even to the appraiser.
The appraiser came back and agreed that the identified damage was legitimate. Specifically, my recommendation is based on Full Tilt's attention to detail and on quality of workmanship. There is a trade off in that they are busy shop, and take the time to do things right.
For me the work took longer than I would have liked, but I quite literally feel like they went above and beyond and made my car feel and drive new again, so I am endorsing them unreservedly.

Incredible experience with Full Tilt! I was rear-ended in what was originally thought to be a minor accident. Insurance company attempted to steer my business to one of their "preferred shops" for what would have been an unsafe repair. Full Tilt made me aware of my rights as a consumer and worked with me and my insurance company to reach a favorable conclusion. Their customer service is amazing! Shout-out to Taylor for answering my many emails in a timely fashion, and to Matt for communicating with me throughout this process. Even after the terrible fire that destroyed their shop, Full Tilt never missed a beat and completed my truck in a reasonable amount of time! Truck was fully detailed inside and out when I picked it up. Not only was the paint flawless but the color was a perfect match! Great work and friendly, caring staff. Cannot recommend enough!

From the moment I stopped in they were impressive. The customer service people were very informative and friendly. They kept me informed with updates about every other day. This mis all great before they even touched my car. Excellent job totally. This was an older vehicle ( 2005 ) and they found all the parts needed. Even the cost was quite economical. HIGHLY RECCOMEND.

Full Tilt did a fantastic job repairing AND caring for my 2021 Tacoma. I was a bit nervous bringing it anywhere because of a lot of custom lighting & wiring, and was worried it wouldn't get put back together as needly, since I spend a lot of time hiding and routing all the wiring but they delivered and I could not have been happier or more impressed. Outstanding job! Oh, almost forgot to mention they repaired the damage as well but I already knew, that wouldn't be a challenge for them. Great job Full Tilt!!

Full Tilt is by far the best Auto Body Shop that I have ever dealt with. They are the ONLY business that I will reccomend. They are friendly, hard working, professional and really helpful when dealing with insurance companies. They never short cut anything and wouldn't let my insurance company short cut the repairs that were actually needed. They advised me throughout the entire process and my truck looks better than before the accident. It is a not so common experience to work with a business like Full Tilt that cares about your vehicle as much as you do. Thank you!

Was recommended after a minor accident did some cosmetic damage. Experience from start to finish was positive, despite the length of time it took (about 2.5 months). They were clear from the start about the expectations on timing however and they took car of all of the behind the scene details (talk to insurance companies, the rental pick up/drop off). Their communication was absolutely out of this world- I was updated regularly, even if it was no news! We were in the best hands and would use them again and recommend them to everyone! Our car looks great!

Great job !! They do things the right way! It may take longer but you can be sure that you will love the end result! Everyone is willing to help out in all situations possible. You won’t be disappointed!

Full Tilt’s staff went above and beyond!! They made the complicated process of getting my car repaired very easy. They communicate routinely and deal with all the minuet details with the insurance company. They were amazing by doing all the heavy lifting for the entire process from start to finish! My vehicle came out amazing, and I can’t recommend them enough!