First Financial Bank & ATM

I been with this bank for years and they do a pretty good job taking care of you.

Awesome bank so far. My only issue is that I'm used to making cash deposits and after I deposited 100 dollar bill I never received a receipt verification on my deposit.

Glad main Source finally came to Louisville got tired of crossing the bridge to Indiana just to go to my bank

Sofia is amazing.

Muy buena atención aunque no hablan español me atendieron súper bien y rápido. Muy agradecido por su atención

When they used to be first capital bank of Kentucky they were awesome. Now every time they get bought out they just get progressively worse. Atm cash withdrawal used to be no charge from them and reimbursement of fee from atm, now it’s charged both ways. Need some cash? Just add six buck on top. Wouldn’t be such a big deal if they had more than a handful of locations. If your account gets compromised they won’t catch all the charges. Then you’ll wait 10 days for a provisional credit whatever that means, and it could take up 60 days to get your money back even though it was obviously fraud. When you call to get your card replaced due to the fraud you’ll have to go into the branch for replacement then allow another extra day for them to activate it for you. Can’t get to a branch for your replacement? That’ll be two weeks while they mail it. Save yourself the hassle and just go with any other bank. With one on every corner there really is no reason to deal with substandard banks anymore.
This review is for the bank itself not this particular branch

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