SandsRx Pharmacy Frisco

Great pharmacy. Excellent patient counseling and topnotch pharmacy technicians!! I highly recommend!

This pharmacy stayed open an extra 30 min for me on a holiday Saturday 12/26, when I needed a medication for my fertility treatments. The pharmacist himself stayed because they knew how important the timing was. My IVF was successful and I have a beautiful baby girl now. I sure appreciated their willingness to go the extra mile.

I can’t thank Nabil and the Sands Pharmacy enough!! I needed a refill of a time sensitive fertility medication and called at 6 pm on Friday (the day before Christmas Eve). By 8 pm I received a call back from Beau informing that the owner would be able to meet me on Saturday to pick up the prescription. Mind you, this is Christmas Eve and they are closed for business. Nabil the owner arrived to the pharmacy at the time we agreed on and had my prescription filled and ready within 30 minutes. He was so kind and understanding. Nabil and his team truly went above and beyond to provide amazing service.

This pharmacy is the best! They specially opened for me just for 2 hours so that I could get my meds on time. They are very polite, patient and explain things very clearly. I am very grateful to them. I have seen them go way beyond for their customers!!

I switched to SandRx because I was looking for local compounding pharmacy with a shorter turnaround and competitive prices. Great customer service. I am very particular about my health. I have been able to work very closely with this pharmacy, and they make sure that nothing ends up in my prescription that I don’t want. I have several prescriptions that I fill here for my entire family, and I always receive what I am asking for when I come here. When in a pinch they have always delivered.

They worked hard to get me a prescription I needed. Great pharmacy! Kind people!

Sands RX is a phenomenal small business and has great customer service! They are always willing to help as answer questions! No need to use any other pharmacy than them!

4/15 It is so refreshing to have a pharmacy like Sands RX! Stephanie is always extremely helpful and Sabrina at the call center was extremely helpful today taking the time to explain the cost on a new prescription! If you are used to the Big Box Pharmacy’s and the issues they have I cannot tell you how absolutely AMAZING Sands RX is! I would post everyday to tell the Plano, Frisco, McKinney, Allen area that not only they exist they are ABSOLUTELY top notch and CARE about you as a customer! I just wish they had more and bigger Forum to tell people!

I just had the best customer service experience I have had in a long time! My doctor specifically sends my RX to them because they are substantially cheaper than my regular pharmacy. The medicine treats my restless leg so it’s pretty important that I take it or I will have a sleepless night. Anyway I called to check on it and the customer service rep, VALERIE, completely put my mind at ease, double checked my info, put me on automatic refill, thanked me, and even called me back because our phones got disconnected at the very end of our conversation. It wasn’t necessary but she did. I WILL recommend SandsRX to everyone!! You may taking my medicine SEAMLESS! The manager Brian was very helpful as well! Thank you Valerie!

SO thankful for this place and their team! During a round of IVF, a delivery of a medication from another pharmacy didn't arrive in time and my doctor arranged to have a dose sent to Sands for me to pick up to use that night (consistency and timing of these drugs are very important so I was on a time crunch). The pharmacist went above and beyond to make sure I had what I needed to stay on track for success and my stressed, hormonal self at the time could not have been more grateful. The compassion and care shown by their team cannot be overstated. Needless to say, I've switched pharmacies to Sands for these specialty drugs. THANK YOU, SANDS!

Leave it to Sands Rx to turn a horrible situation into an amazing experience. Nabil came to the rescue when (by mistake) their pharmacist forgot to give me the syringe for my medicine when I collected the medicine at 12p (note to self, always double check! Humans make mistakes and that’s OK)… it was late at night and it was time to administer my medicine, I was flustered & frustrated since I didn’t know what to do without the syringe and I wish k double checked initially. I called Sands Rx after hours, left a voicemail, got a call back and several texts… they brought me what I needed within an hour. I’m impressed and would highly recommend this company. Humans make mistakes, but it’s the good humans who take ownership and can turn a sour situation sweet. Thank you Nabil & team.

They really are very helpful and understanding and willingness solve any problems or questions. They dealt with my sisters insurance company and helped get her prescriptions shipped to her quickly.

This pharmacy compounds special formulas, as needed. Prices are reasonable. The only drawback is that it could take you up to 3-4 weeks to get your special compound. I highly recommend this pharmacy.

This place makes me happy to come to the pharmacy. Bold statement, I know. :)
The lady at the front greets you with a smile. They offer you water if you are waiting. They will even let you sit in your car if you are waiting and come wave at you to come get your prescription. (I waited because I had a last minute prescription called in.)
I asked if they took Good Rx and with a smile said, "we can always try."
They will also ship to your house (not sure if they only deliver within a certain mileage or not.)
Another plus I enjoy very much is that will they shoot you a text with a link to chat with them if they have any question and to let you know your RX is ready. love that they dont call over and over.

Valerie at Sands RX Frisco was extremely helpful offering information to a coupon code to get my new EXPENSIVE Rx Free! She sat on the phone with me and walked through the process so we got it done right then and there. No waiting, no calling back. It was a breeze!

Awesome service. So we need an emergency prescription on Sunday. Me and my wife were worried since who works on Sunday. However, SandsRX have us covered. They come to the store and open and give us the prescription when we only call them 30 minutes prior to arrival. Will definitely recommend going to SandsRX if needed specific medication.

I moved here from Oklahoma and have never met so many nice people. I plan on switching all my prescriptions to this pharmacy. No waiting, fast friendly service. I Appreciate every one. I now get my scripts mailed straight to my door I love it too.

There is absolutely NOTHING negative I can say about this pharmacy. They have the BEST customer service of any pharmacy I’ve ever been to. Stephany and Nabil strive for excellence and treat me like family. They always call me as soon as my script is ready, and has even offered to STAY LATE so that I could make it up there after work.
I happily make the 30 minute drive from home to get my meds there.
Keep up the fantastic job guys!

The staff here is superb. I had to get my prescription transferred to a different pharmacy and I had less time but Lesley helped me so much and got things done in time. Love their service. Thank you Lesley once again.

I can't say enough about how amazing this pharmacy is. I get my specialty medications through them, last minute at 9pm there was a mix-up and I didn't have a medication I needed that very night. I called the after-hours number and Nabil (who is a lifesaver) called me back right away and opened the pharmacy for me at 10pm to get me my medication. I don't know any other pharmacy that would provide such an amazing service. He understood my medications were time sensitive and the urgency of the situation without me having to explain this. Even prior to that, every time I called they were friendly and easy to work with. They offer free delivery in the metroplex and their prices are competitive and on par with all the major specialty pharmacies which several of them are out of state. I have no reason to go anywhere else! Thank you again to SandsRx, Nabil, and the whole team!

Nabil was great! Nice, friendly staff. Very clean Pharmacy and people who genuinely care about people. The way a Pharmacy used to be, part of the community and cared about their neighbors-before “Big Box” stored took over. Virtually no wait but the engaging conversation made it a breeze!