Cracker Barrel Old Country Store

We hadn’t been going to Cracker Barrel in some time because help was so scarce and it became quite an extended dining experience.
We were in the area and decided to give them another try last night and we’re SO happy we did.
The menu is new, the servers were much more readily available, and all were very friendly.
We each ordered the catfish. One of us fried and the other grilled. We shared one of each.
The breading on the fried catfish is very light and tasty and the seasoning on the grilled can’t be beat and will likely be our choice next time because it was so flavorful.
The food was delicious and the portions were very generous. We had plenty to take home as leftovers.
We will definitely be back to enjoy other menu options.
Also, the country store never disappoints, with all of the cute items for sale before and after you meal.

It's been awhile since we've gone out to eat at a restaurant , but for my birthday I wanted to go to one of my favorites, Cracker Barrel. That said, you can understand that my expectations were very high.

We got there at 7:40pm and browsed the gift shop. The store was well stocked, organized, and had a wide variety of interesting products.

At 7:50 the hostess greeted our family of four with a warm smile and communicated that she would be back after making sure our table was ready. Once it was, she seated us.

Our server (a two star waitress and her trainee) promptly greeted us, introduced herself and her trainee, and took our drink order. We were in no rush and took our time looking at the menu, deferring the waitress' inquiries to take our order. (I was impressed how they were very ready and available.) We finally ordered at 8:10pm.

(I was very confused about how the Cracker Barrel Rewards program works, but pleased that for signing up you get a free appetizer. Apparently, you have to order your appetizer on the app if you want it to come before the meal, but if you order it from the waitress as she takes your whole meal order, it will come when the meal comes. I don't like that at all. Also, this morning I checked my rewards balance and I didn't earn any credit on my rewards account for last night's visit. That's not impressive.)

Our food arrived at 8:52pm. Yes, according to the time stamp of my pictures, we had been waiting 42 minutes for our food. It was so late in the evening and we were so hungry that this factor was the most frustrating part of our visit. I was beginning to feel sick from the hunger. But due to the unusually good humor and pleasant nature of my family we kept ourselves entertained adequately (though our table was disappointedly lacking a golf tee game).

The food was excellent, hot*, flavorful, well presented and delicious. It was more than our ravenous hunger that made us appreciate the outstanding FOOD - it was great! My chicken was crispy, juicy and meaty. Yum! (I will say, the little bitty side dishes of carrots and green beans seemed disappointedly chinsy in comparison with the abundant mashed potatoes and two nice sized chicken beasts they came with.)

[*While I was in a fully self-focused, blissfuly enraptured-in-my-food state, I had failed to notice or inquire how my family's meals were. Only until after I was at the point of gasping for breath and carefully fitting the last corn muffin in my mouth, did I comment how wonderful my meal was and asked my family how their's was. My kids felt the exact same way about their meal as I did (though my daughter showed incredibly admirable self-control, leaving some of the meal for a take-home box). However, my wife said that her catfish and all side dishes were cool to cold, and the catfish itself was disappointedly small and thin. Though having three out of four of us enjoying our meal is a 'win' in my book, however, "when mama's not happy, ain't nobody happy." We all felt bad for her and wished she would have said something to the waitress and trainer (but that's not in my wife's nature).]

Our bill came to something around $51. The check out procedure was problematic as I had brought two gift cards which I had partially used in the past (one with $1.22 remaining and another $17). These brought the bill down to $33ish dollars so I paid the rest on my credit card, giving an appreciative tip of $15, but the computer made me swipe again to put, what seemed to me, an extra $15 on. The cashier assured me I was only tipping $15, not $30... I guess we'll see when the bill comes. In this process, the computer wouldn't close the bill (due to the combination of the free Rewards appetizer, 2 gift cards and credit card payment), so one, then, a second manager were called to the front to help. This took awhile and we finally left at 10:02pm, totalling a enjoyable 2+ hour evening with my family.

The food was delicious 😋 Atmosphere was comfortable and inviting. The waiter was friendly. I even grabbed a couple of items in the store. Overall experience was fantastic. I'll be back!!

We have been coming here over 10 years, Went here on Sunday at 1pm great experience, very nice staff, delicious food I got chicken and dumplings my wife got roast beef very good food at great prices i will come again.

Whenever I get a chance, I go to Cracker Barrel on my travels since they're no longer in my community. I like their menu full of options because when I order, I can save the majority of my meal for the following days' meals too.

I haven't been here in years. The food was plentiful and very good. Our server Calvin was awesome,polite, and helpful. The atmosphere was homey and just how I remembered it. Hopefully I will be back sooner next time.

Our Server Abby did a phenomenal job. Our food was hot and delicious.

The restaraunt was incredibly busy today and short staffed but the manager did such a nice job ensuring everything ran smoothly! We appreciated his patience and professionalism as some customers complained about the longer than usual wait times. Understand that sometimes things get busy and I appreciate how well he handled the situation!

Can’t give insight to the food yet, however. Our server (Elijah) is currently handling this absolute dogbolt of a human being with complete grace.

Edit: can now confirm the food was perfect and delicious. Thank you.

My brother and I both ordered the hand breaded chicken tenders. I had 2 sides and he ordered 3. The food was plentiful and delicious! The chicken tenders were large! We loved the cole slaw. We plan to be back soon.

My server was very attentive and followed up on a special request I made (i.e. purchase of 10 corn muffins to go). Also, the clerk who processed my check told me I was eligible for a free beverage thru my rewards account which reduced my bill. I was very appreciative of that. Also, this particular trip involved picking up my Easter take and bake meal. The woman who carried it to my vehicle went through the order with me and, when it was discovered there was a condiment item missing, she made a special trip back to the store and delivered it to my while I waited in m y vehicle. Great customer service in all aspects of my visit. Very impressive!!

From past visits at Cracker Barrel it is apparent that the management and service has greatly improved. very friendly wait staff, food was accurate and served hot. Calvin our server was AWESOME! Thank you for the great and friendly service. We will certainly be back again soon.

We did the family meal where you pick it up and re- warm it for your holiday. This was neat and clean, and I would highly recommend this. The food was really tasty and nobody had any complaints. I ordered online, set a pick-up date, and picked up our order as agreed.

It's been about a year since I had Cracker Barrel, but I used to live in the South and ate Cracker Barrel frequently. That being said, our experience at this location was probably the best Craker Barrel meal we have had. Our server, Kevina, has to be the best server I have had. On top of providing excellent service, her friendly demeanor and personality made me feel at home. This meal and service could have been an instructional video putting on the display the highest standards that I'm sure Craker Barrel holds itself to.

Whenever I am in the area I will make an effort to stop here. Their food is amazing every time I get it. I honestly don't think there is a bad item on the menu!

The waiter was very nice. He was helpful and kind. I wish the food I ordered was better than it was. But I ate it all the same.

Great waitress and counter staff. It was clean and friendly. Our food was fresh and our beverages were full. Wish they had the fire going in these cold months. I guess I was there at an off-time between lunch and dinner, so I can't fault them for that.

Went for my birthday breakfast. Seated immediately; server was pleasant; food was cooked perfectly and was delish; hubby mentioned it was my birthday and server brought piece of cake with our check 😊

Very grateful they were open today for Thanksgiving. The staff was excellent. Good food as always. And the biggest key factor for today was. I had my blind cousin with and they actually had a menu in braille for him thank you

This place serves hearty, tasty comfort food. I especially like their breakfasts that include the hash brown casserole. Equally good is their old country gift shop and candy store; I'm not sure that most people know that. The shelves and displays are always laden with unique gifts, clothing, food stuffs and seasonal items. No appetite required to stop and shop Cracker Barrel. Just bring a little extra time to browse. Be prepared; space is cramped. For people like me, though, that's part of the charm.