Inside Out

Fun store, great gifts! Customers nearby were giggling at the cute and smile-provoking items. A must do in Portsmouth!

Loved everything about my experience here. The sweet clerk greeted us tourists with such a warm heart and she was incredibly kind during our shopping trip. Not only did she guide us on purchases, she also provided insight to local attractions. I bought two pairs of earrings and my friends also made great purchases that we used through our New England excursion. Thank you!

I needed a present for my daughter I couldn’t find it anywhere.... it said online that you guys carried it and I was excited..I called n u guys had one left n put it to the side I was there fast!!! in and out... lol such am amazing store!! I wish I had more parking time to look around the owner was so pleasant and so was a young worker that greeted me !!!! Can’t wAit to go back. Check this place out if your shopping downtown Portsmouth!!!!!!

Very unique place. Love to visit.

Always love popping into this shop when I am downtown Portsmouth. Great cozy clothes that are high quality and popular brands like UGG and Naketano.

Love this place. From the decor to the people to the gifts and clothes. Quality everywhere and a great place to shop.

Great store with tons of cool stuff.

They have sick tunes playing in the background.

Really cool place!!!

Cute store! Pricey clothing but they did have a dog section with affordable toys.

Hip stuff for hip folks. Great place for gifts and fashion. It's a little pricey but you get what you pay for.

Reminds me of Earthbound but is unique in it's own way. More expensive as well, but the fashion is on point.

Cute stuff but a little pricey

First impression of the place was that it was dark. I couldn’t even tell the true color of what I was looking at. Overall the staff was completely unfriendly, I had a woman named Pat servicing us who was rude and condescending. I was asking a simple question that she either didn't know or didn’t care to answer. While walking around another sweet girl was helping me find my size and the store owner came around the corner and snapped at her for no reason. It made me very uncomfortable and was unprofessional. Not to mention everything is completely over priced and can be found cheaper elsewhere, even local shops. Last but not least, they don’t take returns, only store credit and they do not make that well known upfront. I Would recommend any other store but this one for those visiting Portsmouth and for the poor girl who was being harassed at work, everyone else is hiring.

I will NOT be returning to this shop and I urge you not to either. I usually love shopping local and supporting small businesses, but this is one store that shouldn’t be supported. Most of the items are of good quality but extremely overpriced and can be found cheaper around town or online. The lighting in the store is so dim that you can’t even see the true color of the items you are looking at, although, the girl working there was nice enough to let me take the shirt I was interested in to the door so I could take a look at it in the daylight. The employees have always been very welcoming and helpful when I come in, but the Shop owner (I believe her name is Pat) is less than charming to say the least. I have spoken with her a couple of times and she was always very short and rude, and did not make me feel welcome in her store. During the height of the corona virus, her COVID safety practices were very underwhelming, and she seemed to care more about getting customers in the door than following her capacity limit or any standard COVID guidelines. She did not make me aware of her return policy (no returns, just store credit) and also seemed to be quite hostile towards her staff which I didn’t like seeing, especially since they have always been quite pleasant to me. Between her overpriced goods and her treatment towards her staff and customers, I think this is one local shopkeeper I am okay not supporting.

My husband and I went into the store on October 10. We had been there the day before and found some items we wanted to purchase as a gift. There was a gentleman that was very helpful but there was a young lady who we believe was the manager that seemed irritated that we were asking questions. Although she complied, she seemed to be annoyed that we were asking questions about size and colors. Prior to our purchase we asked if they could gift wrap the item and they said absolutely. After purchase they made a big deal about just giving the boxes but we requested that they wrap it for us and put the items in the box for us as this was a gift and, as such, would be much easier if they could wrap it for us. Although the gentleman offered to take it in the back and wrap it for us, the young lady grabbed it and ran in the back and threw the clothing in the box without folding them and came out and handed them to us. My husband made a comment that she couldn't even look him in the eye as she handed him the boxes. I'm not sure what we did to make her so irritated with us but I'm not too thrilled with the attitude that she gave us when we were spending a considerable amount of money in her store.
There were several items we were thinking about coming back to purchase but after the treatment that we got, we don't really want to give them our service.