BMW of Stratham

Went in to service my 2018 M2. Alex, (service advisor) was very friendly and helpful. I signed up for a service that wasn’t necessary at my mileage and instead of letting it go, she brought it up and saved me money I didn’t need to spend which was awesome. Really trustworthy place; I had a great experience and was in and out in a reasonable time. They washed it for free too! - It was cool to see they had M specific services as well!

Bonnie was very easy to deal with. I’ll admit I cringe at the thought of used car sales people but Bonnie was easy going, answered all my questions and pleasure to work with!
I drove from Maine to look at a 2023 X1 and spent over 3 hours looking at other options. I took three cars for a test drive before I decided. I looked at quite a few cars and weighed out all my options . Throughout the whole process Bonnie stayed in contact and she even personally delivered my car to me the next day. I’m very pleased with the purchase and will most certainly be back to see her.

Thank you PAWAL from service!!! I came in with the low tire, turned out I had a nail in it. But he was able to get me in and out in a timely manner they even washed my car. Thank you so much.👍

Adam Webster is the best Service rep I’ve ever had and I’ve
had a lot of others.
He always responsive, professional and I ever get a few laughs. He is right on top of the service record of my SUV.
Most importantly I trust what he says feel like he tells me what I need to get done and when.

Matt my service coordinator made the experience seamless & efficient. He was friendly & professional. I am enjoying the transition to this new dealership. Thanks Stratham BMW.

I have been servicing my cars at Stratham BMW for years now. Pawel has always been great in service department.
1 year ago, I purchased a custom X5M Competition. It was a great experience. Scot Murby was the best client advisor! He has years of experience, and is easy to work with! He said it would be delivered in 6 weeks, I did not believe him, but it was delivered in 6 weeks, I could not have asked for a better experience You have a client for life in me.
Thank you so much Stratham BMW!! Keep up the great work!!

We bought a 2019 Audi RS5 from BMW of Stratham. Our buying experience was absolutely great from the test drive, paperwork, financing and picking up our car. I live in Massachusetts and they took care of the registration process and we did not have to do anything. Our sales associate Sovy was a consummate professional and absolutely a pleasure to deal with.and she kept us informed with every detail from start to finish. Even though this was a BMW dealer Sovy took the time to learn about how all the options and functions work in the car and did a great job explaining everything to us. Steven the financial guy was also a pleasure to deal with explained everything to us and did not pressure us to purchase any additional services for the car. If you are in the market for a new or used car I would highly recommend BMW of Stratham.

I had an issue on my wife's car that I needed help with. We had put a vinyl magnet on it and somehow it had bonded to the paint. I want there at 5:45pm hoping that someone could look at it and offer me some advice. Pawel and Tim stopped what they were doing, grabbed some chemical and plastic razor blades and were able to get it off while I waited. Both of them really had to work had to do it and neither gave attitude or complained about the fact that they were in the process of closing for the day. Needless to say, they got it off without any damage to the paint.

I fully expected to get turned away or at least get some attitude seeing they were done work for the day. I was really impressed at how both men dropped everything and started working on the car. They are fantastic employees and speak volumes about the overall dealership values and culture. Keep up the great work!!!

I did have a major issue with a used vehicle within a week of buying it but the service dept at BMW of Stratham made it right. They did everything to fix the issue and were very helpful with no extra charges to me. Full of gratitude.

Truly exceptional service. I found a preowned 5 series that fit my criteria on BMW Stratham's website and decided to take the 1.5 hour drive to a dealer I had never been to (A bit of a gamble). Sovy, my client advisor, had the vehicle ready for me when I got there, and gave me the car fax and service history without hesitation. the 535 was exactly as described; no smoke and mirrors with the online ad. When I decided to buy Sovy made the purchase stress free and effortless. I cannot say enough good things about the staff here, and will definitely return when it's time to purchase again.

An exceptional dealership experience! Between my service writer, Matt V., to the tech who worked on my car, Chris M., to Vic F. in parts, to Frank A. in sales. Couldn’t have asked for better. Highly recommend BMW of Stratham

Adam in service was great!! Kept me informed on my service and everything completed in 1 day!! Let me know what needed to be done now and future items that were 5-10 K miles in the future!!

I had the privilege to buy with Kevin, great person, very knowledgeable and easy to work with, he was very accommodating and made the whole process very easy.
I definitely recommend talking to him, I even sent a friend the next day, and he also purchased with Kevin

I purchased my M3 Competition custom order from Stratham. My advisor was Sovy Sun. From our first contact, Sovy was an absolute pleasure to work with. She's friendly, knowledgeable, and transparent. From the moment my order went into the order bank to delivery, her customer service was flawless. This is the fourth BMW I've purchased and she was by far the best CA I've worked with. I didn't interact with them much, but the rest of the Stratham staff were very friendly as well. Definitely a top tier dealership with great people!

Excellent Customer service. Problem detected and solved and BMW of Stratham provided shuttle for me to pick up my vehicle. Tim my shuttle driver was very pleasant, I had a lovely and comfortable ride and Tim was great to talk to. Thank you Adam and the BMW team my experience was top notch. You definitely want to be apart of the BMW of Stratham family. 10/10 Excellent!!!

Adam has been fantastic! Year end year out, Adam has been resourceful, insightful and very patient over many years!! Finally he always set the right expectations! Thank you Adam for all your help!

Always see Adam Webster in Service, he’s meticulous, super friendly and helpful. Everything I need done for my car is noted and done to perfection. Thank you!

This was the best car buying experience I have ever done. Sovy is the most knowledgeable, patient and responsive sales rep that I’ve ever worked with (not just cars but any sales transaction). We love the car! We have another bmw and when it is ready to be traded in, we are coming back to Stratham!

Sovy and the crew were great! Friendly, professional and knowledgeable during all interactions. A wonderful experience.

Service was quick and efficient. They noticed something I forgot to do and completed it right away. Happy to go back!