Fingerlakes Ace Hardware

Great service. Friendly greeting upon entering the store with assistance locating what I needed. Well stocked store with a lot of variety. Well-lit store with clean aisles and clearly marked prices. Easy place to shop.

Our family loves Fingerlakes Ace Hardware. Their customer service is exceptional. They always have what we are looking for; like our brand new Traeger Ironwood 885 Smoker that Ace delivered to our house today! Sure there are plenty of places to buy a Traeger but nothing beats supporting a local family owned business that remembers who you are and look forward to seeing you when you go into the store. We have plenty of future plans for our outdoor cooking needs and Ace will be our 1st & last stop for all of them. Merry Christmas Ace team and thank you from the Krossbers!

Great experience with this store. Walked in looking for a Weber tailgate grill the website said was in stock. It was actually out of stock. Frank worked with me on the higher end model and made it right. They’ve earned my business for grilling and grilling accessories. Props to management and the employees. Even loaded the grill in my truck for me!

My wife went to pick up an order here with my young daughter and the team was super nice and helpful. A lot of unexpected care in making sure everything went well for a simple pickup order! Customer service like this is rare these days!

If you want to support a local business stop at Fingerlakes ACE and See Frank for all your hardware needs. He went above and beyond our expectations to sell us a Smoker. Places like this are definitely better than the big box stores. These guys still care about servicing their customers. A++

My favorite "Candy Store" they have everything for the McGiver in me..

Ace hardware on RT. 332 always has enough help . Fast friendly service. Great parking only a few steps from the front door. Also have competitive pricing on most items!!
ACE IS THE PLACE!

I needed a degreaser for my riding mower since I spilled oil on engine and mower deck. Went to Ace hardware in Farmington. The owner heard what I needed. Was handing me the canned spray degreaser and asked me what had I done so far. Told him used Dawn dish soap but couldn't get to hard to reach places that's why I needed the degreaser. He stopped and put the degreaser back on the shelf and handed me a spray bottle instead and told me to put Dawn in that. You don't get more honest with people than that. $3 sale instead of $10. That's why I go to Ace and make it my place.

I pulled in here early one morning, needing some supplies for a job for the day. Didn’t realize at first that I was 10 to 15 minutes before opening time. However, the friendly personnel on site kindly turned the lights on inside, to let me find what I needed, and rang me up early. I call that “excellent customer service!”

Helpful staff, good prices

ALWAYS a great hometown store to shop at. Staff are very willing to help you locate items and discuss any questions you may have. 5 star 4 sure.

The associates here are always so helpful when you first walk in. It is truly a good experience every time.

Like the other Ace hardwares in the area, the staff are extremely friendly and helpful. The stores have a wide range of products and this one had the Traeger accessories we needed, the Meater+ smart wireless thermometer.

They are incredibly helpful and offer the best of suggestions. I feel very comfortable there and never crowed or pushed into making a decision. If they don't have what you need in stock they get it quickly. An amazing experience each time.

Customer service is always excellent, family owned store that I'd rather give my money to instead of the big box chains and conveniently located

Frank at Finger Lakes Ace was great. I brought my entire family with me to look at a Traeger grill and he was very helpful and knowledgeable. He let us talk over our decision and also gave great recommendations. He wasn’t pushy and actually stayed past closing time to work with us and let us make the decision to purchase. I’m glad that I went to a local owner rather than a Home Depot store. Thanks a lot Frank!

I use Ace for work and personally. The staff is very helpful and friendly. If they don't have what you need, it can usually be ordered and delivered within a few days. Strongly recommend them as an option when shopping.

Honored a tube of glue purchased last summer in Madison WI. Would recommend buying anything there.

Great customer service with an impressive array of items. From cleaning products to barbecue supplies to paint and tools you will be amazed at all they have to offer. Quick in and out and helpful staff to knowledgeably answer questions

These guys are the best! So helpful and knowledgeable. If one person doesn't have your answer they'll find someone who does. Also the Ace rewards thing is great. They give you $5 or $10 to spend, no catch, no minimum order. Just money to spend there. How great is that??