Diamond Family Auto Service

We had out of town auto trouble. Thanks to Chad our mechanic for customer service that went above and beyond! Not to mention a fellow Davey Allison fan! Quick evaluation of vehicle and prompt quote. We know it is a quality business that will continue on with their high reputation.

Michelle and Diane from Midland

They did something I have never experienced. Quoted me work on my 13 yr old car, that I agreed to pay, but found a large chunk of the repair/replacement wasn’t needed once they got a little deeper into the job. They could have easily replaced everything (parts already ordered and received), and charged the hours, but instead saved me almost 2k. I have had nothing but great work out of Diamond.

This is best shop! They are very reliable, efficient and clear about everything going on. They have been very compassionate and patient with my situation. Joe is the best! It has been a very easy experience dealing with diamond family auto

Thank you everyone on staff for taking such great care of me and my car ! The morning I had to have my car towed was 1* outside and they offered to come pick me up until the tow man arrived 😭 I appreciate the text updates the duration of my car being in your care and the many options you provided that worked with my budget! So friendly and professional, you all are my new “go-to “, thank you for doing such a thorough job!

Just got my AC fixed for the upcoming summer. They did a great job, in and out in less than 2 hours. Very reasonable price as well for the work completed.

Amazing experience here! I was driving on the freeway and all of a sudden started hearing scraping sounds coming from under my car. Not ideal. I got off the freeway and Googled nearby mechanics. Diamond Family Auto Service came up with good reviews and close to where I was, so I pulled in and hoped for the best. The friendly associate at the counter immediately took my car in back and figured out the issue, which was not severe or dangerous (thankfully!) and gave me a few options. Since I wasn't from the area, he recommended a quick fix and then consulting my usual mechanic or dealership about other actions to take. Within 20 minutes I was back in my car and on the road, and because the fix was so minimal and quick, he even refused payment! Couldn't have asked for a smoother or better service experience. The waiting area was clean, welcoming, and well-stocked with complimentary water, coffee, and snacks. Can't say I hope to have more car trouble in Brighton, but if I do, I definitely know where I will go! Thank you so much!

Great shop super honest and care for customer service. Highly recommend this shop they inspected a truck for me and where very honest. Would do business with them again

The team at Diamond Family Auto were great to work with. I took my truck in for what I thought was going to be a bigger repair than it ultimately was. They easily could have upsold me on the more expensive repair but that’s not how they do business. They communicated the repairs they were going to make quickly and got my truck back to me ahead of schedule. I would highly recommend them to anyone.

Joe and his team delivered as promised . Brakes on my 2015 Rav 4 have never been better...
Would recommend.

Thank you, Diamond Family Auto Service for your excellent work and great customer service. Such a great feeling to know you are dealing with honest and good people! Thank you Andrew and Joe for taking care of my car today and treating me like family. This is my new "go to" place for all future auto services. Laura

We Have used Diamond Family Auto Service twice now and had a great experience both times. The guys are knowledgeable, kind and reliable. I had my breaks done (which they got me in same day which was awesome), as well a few other things fixed and both times they followed up to make sure everything was going well even after the repair. Would highly recommend, and definitely will call them for my next car repair need!

I had a great experience at Diamond Family Auto Service. My family knew the previous owner, so I was a little skeptical if these new guys could deliver. Man! What a beautiful remodel! There is a waiting room now, drinks and snacks, a TV, and there isn’t grease coating the floors lol! Obviously, this had to be combined with good service and quality work or it wouldn’t mean a thing. Just lipstick on a pig as they say. But I was pleasantly surprised by Joe, and Chad! Those guys are personable, funny, and they get the job done. I will continue to take my vehicles here for years to come.

Amazing customer service, fair priced, and my car was in and out in 2 days! They take pics of everything that's wrong and send them over to you. You can pick and choose what you would like fixed, and they break down the cost. I definitely will be getting my car fixed here from now on!

Had one of those tricky car problems with intermittent car not starting. They thought they found the problem but when I got stranded because it would not start, I called and Jeremy had someone come and jump the car and follow me back to the shop. Mechanic Bryce researched the problem and they got lucky and the car would not start for them and they were able to diagnose the problem because the check engine light came on. Ordered the part and fixed the problem. Jeremy at the front desk was so helpful, polite and called me when he said he would. This is my first experience with the auto repair shop but I will not hesitate to call them again if I have other problems.

I was a loyal customer of the previous owners and was curious if this new team would keep up the excellent service. I'm really happy that my first visit turned out so well. They were really good about communicating what they found and what they recommended. We chatted together about what was needed and when I picked up the car they took the time to answer my questions and explain just what was done.

I just had the most positive experience ever at an auto repair shop. I was having problems with my brakes. I popped in, the guys were super professional, friendly and efficient in scheduling an assessment of my situation. Then quickly I was given a couple of options with pricing, etc. I opted to have all my brakes redone and within 24 hours of first stopping by, the work was done and dusted. The waiting area was pristinely clean and comfortable, service with a smile, I was offered a ride if I needed it, pricing was fair and reasonable. I can't recommend Diamond Auto Service enough--100% satisfied!

Very very very nice people and shop
You will back to them for sure
Nice costumer service
It’s amazing

The guys at Diamond did a great job and had our vehicle ready to pick-up before we were even able to get back to the shop. As someone who has to use mechanics all the time at work, the pricing here is excellent.

This was my first time going back since they are under new ownership and it was a really great experience. I work next door to them and I called them in the morning concerned about my car. They came over and got my car for me, got me right in and out with new front brakes within hours. I wasn't expecting to have my vehicle fixed the same day. Super friendly. Super helpful. I would highly recommend them! Also, the inside looks super sharp now.
Thank you again for helping me out today. It's much appreciated!

Joe was phenomenal this man deserves a raise along with all of their techs/mechanics very quick diagnosis (2014 Cruze diesel BCM issues) they got me in last minute on a Friday early morning. If I am in the area I will go here before anywhere else! 12/10 recommend their service!