Thompson Lexus Doylestown Service

I ended up buying my 2016 cadillac CT6 3.6 AWD. It is a beautiful car and I got a pretty decent deal. I have had the car almost 2 months. I wouldn't of done it any differently and or gone anywhere else. I am very happy with my purchase. RYAN was my salesman. Thank you guys.

The lease of our 2017 Rx350 came due right in the middle of the covid-19 craziness. We worked with Lee Halpert - GM of the Thompson Lexus Doylestown dealership - to negotiate a new car lease. This was the easiest car transaction we’ve ever done. Lee was so professional and he made us feel so valued as a customer. We highly recommend Thompson Lexus Doylestown.

Many thanks to Mike and Arkady. They helped me a lot. Amazingly nice people, the whole Lexus team

Doylestown Lexus always fixed my car with no issue. I have Lexus IS 250 2007 and it still runs well thanks to Lexus Doylestown!

Good service and friendly overall. Always try to accommodate you, and the dealership itself is nice and clean.

No pressure sales

They're the best, so happy I bought my car there!

Excellent Place to Purchase a vehicle, as well as Service a vehicle.

Excellent customer service!

Jillian is great in service

Perfect service

I came 2 times within the last 2 weeks with long standing problem of front night light beams not working properly on both sides. It was tested by Ryan daytime at dealership, at time both worked. I specified that while they worked daytime, they goes out at night even when I drive. Nobody took car inside to check but I was told to make a video. Needless to say I made videos for 2 days in a row that showed while car running at night both beams are not working, and day after the one beam wasn’t working and the other turned off while I was taping video. I made appointment this time ( first time came without appointment). I was offered to change only beam on passenger’s side at the appointment time and observe the other beam. Not sure why ( both on video were out in the end), however, I agreed for the sake of saving money. I rarely drive at night so it will take time to test. I don’t have an opinion on work done as I didn’t drive yet at night. I gave 4 stars because I had 2 interactions with Ryan ( in summer time and now) and he appeared to me as troublemaker rather then problem solver, koki and rude. I also interacted with John on several occasions and he has very pleasant personality and diplomatic as it is important in any interaction with customers, especially in multi dollar business like Lexus dealership. For now, will be testing driver’s front beam.