Prairie State Bank & Trust

I brought my daughter here when she opened her 1st account at 17. She has always had a good experience and had banked here for about 8 years now. We have also gone in just to ask questions a few times and they always took the time to patiently answer any questions we had.
I was banking at a different place & wasn't happy with a few things and thought why am I here? So I went in recently to open an account & was helped by the nicest young lady. I was surprised by how quick & easy it was. Not only was I in & out quickly shortly afterwards I received a hand written "Thank you" card in the mail, hand written! To me that was the icing on the cake, I highly recommend banking here with people who treat you like they would want to be treated. To me great customer service makes the difference between an "ok" or a great place to bank. Thank you, Prairie State Bank & Trust for being so nice and kind.

I’ve always had a wonderful experience here. Abigail is always so friendly and willing to help.

We love our Charleston PSB . Great customer service, Amy Sigler and all the staff are excellent at helping us with our banking needs. The facility is always clean and kept up beautifully. All these reasons are why we have been banking here since it was The Bank . Thank you for taking great care of our financial needs .

Roberto was so pleasant and friendly!
He was very helpful, knowledgeable and easy to talk to. He is a great representative for Prairie State Bank!
Thank you Roberto🤗

Maya is absolutely amazing and so helpful!

Leah B is always kind & nice. There needs to be more like her. Thank you Leah!

Always smiling always friendly always helpful. Answers my questions and always says something personal to make me feel like I’m a valued customer.

I always have fantastic help with any problems I have and they are always warm and helpful at the Charleston office. I would like to say thank you to them all.

Great service with my best interests in pla e always

The Queens at the bank are fabulous! Attention to detail...always accurate because I am NOT! Maya C....Is a keeper!

Always a great experience with personal service.

Great Bank friendly people fast and easy if you have a problem they will help you

Professional, helpful and friendly!

Great bank open open Saturdays till noon conveniently located customer service great staff

Nice friendly people

fast!