Charleston Ace Hardware

They live up to their motto " ACE is the place with the helpful hardware man."

Went in to get a rug Doctor , I know nothing about them . I needed to clean a couch. The young lady that helped me was very nice, she was new so what she didn't know she quickly found out for me. Thanks

Newly renovated clean and easy to find products. Friendly helpful staff always willing to help with projects and suggestions for the best item to pick for it. Frequently visit and spend time visiting and purchasing items for various tasks. FedEx drop off located in store along with a U-Haul help center and rental facility Greenhouse and various seasonal items throughout the year.

They recently did a complete remodel of the store. It is now much easier to locate items and cash out. With the new remodel it looks like it is roomier inside and it is much easier to walk around while shopping. You will sometimes pay a little more for the convenience as compared to big box stores but the difference is usually minimal. The convenience often makes up for the small increase in price. I recommend you give them a try

This is an extremely nice Ace as far as hardware stores go. Huge display of Green Eggs/supplies and Weber grills etc. Friendly, helpful staff always!

Always have great staff and products. They are convenient in town and helpful when you have questions.

Ask for Tristen. Not because he knows everything about everything but because it would just be really amusing for everyone to wonder why Tristen is so popular suddenly. Lol
Seriously, though, this store does have an amazing variety of things that are just what you need to finish that job without driving 20 minutes to the big orange box.

Great Experience with U-haul rental. Store has everything you might need and more! Staff is very knowledgeable!

The store is always clean and organized, and the staff are always helpful and friendly. The items I purchased, I was not knowledgeable about, but the employee who help me was. In fact I was more than impressed with her friendliness and knowledge of law and garden. Renee, I believe was her name.

I was impressed by how many things I could get here; I always thought that they would have a limited selection since they are half the size if Menards, HomeDepot, and Rural King. Their store brand of tools looked decent and was offered at a great price. We did stop in because their website showed that they had vacuums when they did not.

The staff was very friendly. I was briefly annoyed when the very kind sales associate began incorrectly explaining the ramifications of the stimulus checks to patrons... I've taken Marco economics and he clearly has not... As soon as he stopped giving people false information, he was back to being the nicest guy. If 4.5 stars were an option, I would have gone with it.

Randy the store manager was very helpful to this rookie gardener. I appreciate the help. And guidance.

Absolutely the BEST customer service! To say that they go "above & beyond" is an understatement. The friendliness & helpfulness of the staff is a long-lost treasure in today's big box stores. This Ace Hardware does it right!

Great
I wanna be there always

A really big selection of hardware. I was surprised to see such a big variety of several things I needed. And very friendly staff. Very helpful. Good customer service.

I needed a pie pan a day or two before Thanksgiving and was surprised they had them here! Cashier eas helpful and went and got me one.

Love their selection compared to other ace hardware stores. Staff members are polite courteous and very helpful.

Love this addition to our town. Love the staff, especially Randy! He’s helpful and knowledgeable. Will definitely go back multiple times!

I love Ace. The staff is friendly and knowledgeable. I'm always surprised at how many items they can fit into that small place. Very convenient for a quick trip.

Irv and his team do a great job! Not too often have I been looking for something that they do not have in the store. Very friendly associates!

If your looking for a bolt or just dont want to drive to Mattoon then check out Ace first as I've found the prices to be just the same as big box stores and so convenient