University of Michigan - East Medical Campus

1st rate facilities and 1st rate staff. Everyone from the front desk workers to the orderlies were kind and helpful. The nurses and doctors were amazing, gentle and kind. The waiting room facility is the best I’ve ever seen with these really helpful private booths that have comfortable seating, a table, tons of power outlets and complete privacy. There is a nice gift shopping with plenty of snack options as well as a friendly and amazingly fast pharmacy. I highly recommend this hospital for outpatient surgery!

I would like to thank my nurse Randy for sitting with me and keeping me relaxed before my CT scan on Friday, May 4th. He really made my appointment a calm experience and truly cared about me as a patient. Thank you Randy and many blessings to you.

Great Place to be when you’re sick or need help. You are treated with respect and the staff is second to none! I have been there several times in the past 20 years and never had a bad experience. I would recommend them to those that need a state of the art hospital.

The trails through the woods and fields here are excellent!

Always so helpful. Very on top of things!! thank you!!

I needed to drop off lab specimens and they made it quick and easy.

the staff are friendly. waiting for maybe 30-45 mins which is the usual.

For the life of me cannot comprehend why we need to be harassed at the door about a mask. I was 10 months pregnant, overdue, with asthma, and I had a face shield on…but as if that was not enough-then being forced to put on a different mask & listen to a speech at the door. When you ignore this elderly lady’s speech she sic’s her security guard on you. OVER A MASK. Ridiculous.
Your gonna act like your about to tackle a 10 month old pregnant woman over a mask? I was freaked out like back off me. It’s threatening the safety of me & my baby. It’s messed up. Every time I complained to the staff. They just shrugged as if “oh well.” “That’s covid.” Every time I had an appointment!
It’s sick and unprofessional. I drove almost 2hrs to get care here. How shameful. Honestly. I had to say something because it kept getting ignored. Great midwife’s. Horrible covid management. Do better.

I'm the wife of the patient here for cat scan. Just a few things that could need addressed at this location. While being directed to the back service entrance by the staff. I tried called to get some help but we had 7 calls ahead of us. We got in and finally found where we needed to be. Nobody was on the phone. Another patient had to reschedule due to the fault of your staff giving poor directions. Receptionist... wayyyyy to many doing nothing. Nurse came out of the back frequently to use her cell phone, the bathroom & while I was waiting on her to leave the restroom, she was still on her phone, failed to wash her hands. All around a horrible morning.

Wow, it's BU