Costco Pharmacy

I'm used to having to deal with walgreens BS, like refilling prescriptions without my authorization and sending it to a wrong pharmacy 20 miles away then blame my doctor for the mess up. Coming to the Costco pharnacy instead, I called ahead to make sure the prescription was ready. He helped me out by asking for my pharmacy insurance and then upon realizing my meds would cost more and would only fill one dose at a time, explained that as a costco member I would have a discount, that pretty much cut the price of my medications in half, with the convenience of knowing I won't run out because my insurance is slow when billed for it, or if there is a staff or supply shortage. Picking them up was a quick and easy ordeal, and I was able to be in and out in only 10 mins. I'm likely to transfer all my prescriptions here.

Fairly efficient and always super low prices.

Everyone is nice - have filled rx for family there for years, never an issue as of yet. In fact a couple of times recently one of the pharmacist went out of their way to call and advise precautions with new RX, etc.

Never had a problem there or the Lynnwood location. There are busy people but always seem polite and responsive to my questions.

Been getting my Rx here for years. They never mess up my order and the lines never seem to be very long.

Never a problem getting my meds here.

Always have great service here.

Most pharmacy services are great. But getting a covid shot there and waiting for a month for it to appear on the official state record, I called them. The pharmacist said I had to go online and add it myself to the waiis (WA state official record.)

I've given almost 2000 covid vaccines with county public health and I know the state system doesn't allow a patient to add their own vaccinations. Follow-up, after going back the shot was included on my record. Something was messed up in translation.

I’ve only been twice now. Getting my prescription transferred was easy, they did the work for me. Getting it filled the first time went smoothly, the line took less than 5 minutes. However, this time I went they told me they didn’t have my meds. On Thursday I asked them to fill it so I could pick it up on the weekend. They failed to tell me it was out of stock, yet again, before I drove there to pick it up Saturday. Late Saturday night I got a text saying my prescription was out of stock, so not very helpful. I know it being out of stock isn’t their fault, but when I spoke to them Thursday they had it and should have filled it while it was available, but they waited. Then they told me they don’t hold prescriptions, that it’s first come first serve. So, lower rating due to failing to provide care while available.

Canceled appointment, then uncanceled appointment. Seem very unorganized.

Opens 0930 Saturday and 10am on Sunday (regardless of pharmacy hours)

I spent two hours while they tried to figure out my insurance, telling me I was wrong about having insurance. It turns out they had been looking at the wrong insurance type, even though i clearly stated it multiple times.

Then, the next time I came, they had only filled one of two prescriptions. For some reason, they sent a text for the second one that said I had 2 hours to make alterations, so I didn't respond. Since I didn't respond, they just didn't bother to fill the prescription. The one in shoreline is does not have good customer service.

This costco has very lazy employees on the weekend with an attitude of "don't care, don't want to be here anyways" avoid weekends and you should be fine.

Another practice change by Costco Pharmacy which will result in tripling the cost of some needed injectable diabetic medications such as Ozempic for patients on a co-pay plans. I was just notified by Costco that they are no longer allowing people to fill their full 3 months prescription of Ozempic or any other injectable diabetic medication. They will only dispense one month at a time. This practice will triple the cost of Ozempic for patients on a copay plans. The purpose of the copay plan is to reduce the cost of their needed medication. Ozempic is vital for diabetics to keep their A1c down and to protect their kidneys as well as reduce cardiac risk. Co-pay for Ozempic allows the patient to get a three month supply for the same cost of a one month supply. With Costco's new change The patient will be paying the same price monthly as they were paying every 3 months. As a result tripling the cost of their medication. This practice may be profitable for Costco, but it's a disservice to the Costco customer and membership holder as well as diabetics needing this medication.