Merlex Auto Group

I recently purchased a vehicle from Merlex Auto Group in Arlington, VA, and I couldn’t be happier with my experience. From the moment I walked in, the Mike and Pete were friendly, professional, and incredibly knowledgeable. They took the time to understand my needs and helped me find the perfect car within my budget.

The selection of vehicles was impressive, and the quality of their inventory was top-notch. The entire buying process was smooth and hassle-free, thanks to their efficient and transparent approach. I especially appreciated their honesty and dedication to customer satisfaction.

Merlex Auto Group goes above and beyond to ensure their customers are happy with their purchase. I highly recommend them to anyone in the market for a new or used car. Five stars all the way!

I recently had the pleasure of purchasing a vehicle from Merlex Auto Group and I must say, the experience was exceptional. From the moment I walked into the dealership, I was greeted with warmth and professionalism that set the tone for the entire visit. The sales team was incredibly knowledgeable, not just about the cars, but also about how to match them to my specific needs and preferences.

What really stood out to me was the no-pressure atmosphere. It was clear that the folks at Merlex Auto Group prioritize customer satisfaction over everything else. They took the time to answer all of my questions, allowed me ample time to test drive, and provided me with all the information I needed to make an informed decision.

The staff was also very personable, sharing stories and making me feel like I was part of the Merlex family rather than just another customer. Their transparency throughout the negotiation process made me feel confident that I was getting a fair deal.

In the end, I drove away with a car that I absolutely love, and the peace of mind that I made the right choice. If you're in the market for a new vehicle and want a stress-free and enjoyable car buying experience, I highly recommend Merlex Auto Group. Their great sales team and wonderful people truly make a difference.

I had a fantastic experience purchasing a vehicle from Merlex Auto Group today. The entire team was wonderful, especially Tony, Apollo, and the rest of the crew, who were all very friendly. If you need a vehicle, I highly recommend visiting Merlex Auto Group. Their customer service is excellent, particularly from sales rep Steve, who did an amazing job helping me choose the right car. Additionally, Sam, the settlement officer, ensured all the documents were thoroughly checked before I signed them. For anyone in the market for a luxury vehicle, Merlex Auto Group is the place to go.

Merlex promised to put me in a great car and they did just that! The team was pleasant,
respectful, and made sure I was happy. They even welcomed baby Giselle, and kept her busy while I signed the paperwork. They have an impressive fleet of vehicles, and I am happy with my selection!

Apollo offered great customer service! He helped me get approved quick and easy. I had zero issues with him! I definitely recommend you come to Merlex Auto Group and get in touch with Apollo, he is great!

Great customer service from the sales rep Steve. He did an amazing job with helping me choose the right vehicle. In addition, Sam the settlement officer made sure all the docs were thoroughly checked before I signed them. I highly recommend Merlex Auto Group to anyone in the market looking for a luxury vehicle.

This was easily the best car dealership I’ve been to in my life. The customer service was amazing, Walter especially. They took the time to break down and explain everything to us. No hassling, no smooth talking. Gave us the truth and nothing but. They weren’t just there to sell a car. They truly wanted to give us a good deal and make sure we left satisfied. Next time I want/need a car I won’t even go to another dealership, and if you’re looking to buy a car, go to Merlex auto group. I promise you won’t regret it, and you will leave very satisfied with everything.

Steve was excellent from start to finish with the car salesmanship. His attention detail with my concerns and needs were impeccable. I highly recommend if you are looking for a vehicle contact Steve at Merlex Autogroup

If you’re in the market for a high end vehicle GO HERE. These guys have a great selection to choose from and they are super attentive to your needs. We worked with APOLLO who was AWESOME, friendly and funny!! This just maybe our only go to for a vehicle for now on!!!!!

As a first time buyer, I was extremely skeptical about finding a trustworthy dealership. As soon as I arrived, Rano was very polite and helped me throughout the process. He explained everything in details and answered all my questions. Then, Pete took over and guided me through the finance process and made sure I got the best deal! I recommend this dealership with no doubt. Great prices, great cars and good deals!

Mike, (SalesRep) and Pete, (Sales Manager) were awesome! Put in contact to address all our concerns, no haggling! Knew it budget and said what he could do, AND DID! Would recommend them again and again.

5 STARS! Everyone at this dealer was wonderful and helpful. They were very thorough and went above and beyond to be comfortable. Hey Shan helped us pick out our new BMW. We had our son during this process and they had patience and were extremely kind to him! We would definitely refer anyone to come here and get a great quality vehicle!

Merlex has a beautiful array of handpicked cars at reasonable prices. They advertise wholesale prices online since they sell to dealers and require mandatory purchase of powertrain warranties (that dealerships honor), so do expect to pay more than their internet price. Customer service is excellent, and they went above and beyond to assist with financing. Not only did they mail me a check for battery replacement as promised, communication by text was quick and professional. Received plates and registration in the mail with no issues, just remember to text them a heads up when the temp plates expiration gets close. The car we bought is stunning and we would buy from them again. Ryan and the whole team were very friendly and accommodating.

Merlex auto group is a very attentive and informative. I got my first car here and I got an amazing experience. Adrien is the one helping me out throughout the whole process and he was very attending to all any question I had.

Apollo and Sam and Joe were all awesome, they are easy to deal with and go above and beyond to work with you, got my dream car, couldn’t have done it without them! If you’re in the market for a car, don’t miss out, Apollo is the guy!

If you are in the market for a luxury SUV or car, check out MerLex on Glebe Rd in Arlington, VA! My partner was seeking to buy a luxury SUV with all the smart features and enough room for the family, however, neither of us enjoy haggling with car salespeople nor have patience to spend all day at a dealership. After 2 unpleasant encounters at 2 other dealerships in No. VA, we happened to drive pass MerLex (Mercedes & Lexus) on Glebe Rd, and decided to stop after seeing all the high-end luxury cars and SUVs on their lot. We were greeted by Rand who is professional and genuine in his customer care delivery. Rand was not pushy or obnoxious, and he actually listened to what we said about the SUV we sought. Rand showed us 3 SUVs that were in stock, garaged (wow!), and MerLex had them in different colors! We test drove one of the SUVs on our own with no pressure to buy, and we loved that SUV but had an appointment, so after test driving it, we left. Later that evening, we called MerLex to let them know we were interested in that SUV we test drove but returned 2 days later to meet with the GSM, Alberto Cornejo, to purchase the vehicle. What an unexpected pleasant experience! Alberto was so knowledgeable about luxury vehicles his passion for these vehicles came through even while completing all the purchase paperwork. Alberto spent equal time going over paperwork as he did with showing us all the smart tech, bells and whistles of this SUV! Alberto gave a good deal on this SUV and a few perks — detailed interior and exterior of this SUV, agreed to fix a small chipped area of paint, filled gas tank, and gave us 1 FREE detailing service at our convenience! We arrived at 6:30pm and my partner was driving off MerLex’s lot in his white luxury SUV with tan interior at 9:30pm. MerLex closed at 8pm that day, but Alberto and Rand spent time with us. What a beautiful unexpected experience at a car dealership! See pics!

Hey I purchased a vehicle from Merlex today and my experience with the whole team was fantastic. If you have any needs of any vehicles please go to merlex auto group. You have to check out Tony and Apollo and all the rest of the crew there they are nice. Link up all crew

This is my second review of this shop. I highly recommend this shop to buy your next dream car! My experience was phenomenal and absolutely wonderful! Pete and Beyshan took care of me from the beginning till end. Merlex Auto Group is simply the BEST!!!

I absolutely love Merlex and would definitely come back. The cars are beautiful, but don’t let that distract you from the beautiful customer service given at this place. Never felt so open and comfortable anywhere, the guys are constantly looking to help and are very helpful. Got my 2020 Glc300 from here and am very satisfied with my purchase and experience and have absolutely no regrets!!!

I had such a pleasure experience with the purchase of my new car, The team was so welcoming and worked with through everything! Steve was so helpful with helping we with my purchase! Thank you again to such an amazing team.