Hayward Hardware

I was about to give up. I had a metal toilet paper holder that was missing a tiny but integral screw and I had already tried Lowe's, Home Depot, and another hardware store. I had spent hours in the aisles of these stores looking for this screw but couldn't find it. I decided to give it one last try at Hayward Hardware.

I walked in and a cheerful voice greeted me, "hi, how can I help you today?" I explained the situation to Sara, who listened attentively and then promptly said, "I have just the thing for that!" I followed Sara to the aisle of a billion different screws, nuts, bolts, etc. and she expertly identified and pulled out a box, tried a few different screws, proceeded to another box of screws and found one that seemed to work. She patiently helped me fit the screw and test the toilet paper holder arm to ensure the screw would do the trick and it did. After she made sure I was satisfied, she proceeded to ring me up. She had spent 5-6 min with me even though the total purchase was only $0.74. I'm so grateful for her help.

Thanks a bunch, Sara! I also sent my sister her way.

A very cool store and exactly the kind of place where I want to go to buy hardware. Went in, quickly found what I needed because the store isn't gigantic, turned around and paid and left. It was all I needed and it went perfectly. I'm sure I'll be back to make more complicated purchases in the future but for what I needed it was smooth sailing.

Wonderful place for hardware - this is my absolute reference for when I need bolts, nuts, washers, etc. I love fabrication, welding etc. I do not even consider big box stores that offer a frustrating experience when it comes down to fasteners. Stainless steel, metric, hardened, odd sizes, you name it, they most likely have it. Associates are very helpful and willing to guide you and help you out as they are actually capable of understanding. Very nice. The only problem is that they close very early, it would be good if they stayed open until at least 9PM.

Great local hardware store. They definitely went above and beyond to help me find a solution to a rather unusual caster wheel mounting problem. The person helping me had a surprisingly detailed knowledge of what they stock.

Very nice Ace hardware store. Employees are determined to help you find what you want, check prices for you, propose other solutions if they don't have the solution you're looking for. In other words, they have good customer service.

Pretty good selection, prices are competitive with a box store, in some cases beating them, which surprised me. Overall I would come back here to shop.

Everyone was so helpful and friendly! I am a Girl Scout working on a service project and they generously donated some hardware supplies to support my community project! I went in several times and the environment was always so neighborly and kind.

The service here is amazing! Everyone was incredibly friendly and they had exactly what I was looking for. I will happily be going back. They are also conveniently located close to other shopping.

Amazing store with an all star crew of employees. Visit Heyward Hardware it is highly recommended for all of your hard work and outdoor needs! If they don't have what you were looking for in stock....I'm sure they can order it for you like they did for me!

This is what is hardware store should be. Very helpful friendly staff and lots of products and I never come away empty-handed. You will never get this kind of service at Home Depot.

Excellent staff. Park in Lucky's lot and walk in. It's a small hardware store. I get keys and light paint and household things there all the time.

This has been my convenient local friendly hardware store for 20 years. Knowledgeable staff. Great selection.

Staff are kind, friendly and helpful! they always greet you and asked you if you needed help... clean and organized... They helped me with my projects, always!!! Keep up the work people!!!

Pretty good... I had a key made here, it did not work. They guy with the glasses fixed it and made it work. I have confidence with the staff at this Hayward ace.

They helped me with my home project, did not hide away like in some other stores like Home Depot. Great costumer service.

Friendy Ace Hardware store where the knowledgeable staff are always willing to help me find a gadget to replace whatever broke. One of my favorite hardware stores!

Great selections and easy to use the site. Very good I wish I heard of you before. Very helpful low prices.

The staff was friendly and helpful I drive alil further but I always find what I need there

They're giving away free tablet cases!

Mark was helpful and knowledgeable of the right product that I was looking for. Great customer service.

awesome. the lady help a lot. very nice hardware store.