Thumbs Up Rooter And Plumbing

Thumbs Up Rooter and Plumbing, with special thanks to Gabe, truly exceeded my expectations with their stellar service! I needed a seismic shutoff valve and sediment trap installed promptly, and they delivered flawlessly.

From start to finish, Gabe's communication was top-notch. He kept me informed every step of the way, ensuring I knew what to expect. The installation itself was done with remarkable efficiency, and they even completed it ahead of schedule!

I was impressed by Gabe's professionalism and attention to detail. Not only did they install the necessary equipment, but Gabe also took the time to explain its functionality and maintenance requirements.

Overall, I highly recommend Thumbs Up Rooter and Plumbing, especially with Gabe on the team, for anyone in need of plumbing services. Their expertise, timeliness, and clear communication make them stand out from the rest. Five stars all the way!

Hands down the best plumbers we've worked with in the East Bay. Creative, responsive, respectful and so easy to work with. We had a sewer line collapse under a concrete deck and Sal and his team were the only ones to come up with a solution--not only to solve it, but also to make it even better without trenching our entire yard. Pricing was very fair and reasonable and I can't recommend them highly enough.

I needed help connecting a portable washing machine to my sink. I called a few plumbers, and of the few I called, Sal was the down to earth and approachable. He was also very honest and up front. He worked with me to see if it was a job he could take, and while he ultimately didn't, the experience was excellent and I would highly recommend working with him.

Texted a few different plumbers based on Nextdoor Favorites. Sal was the second to respond and asked good, specific questions. Requested pics and provided a quote. We made a date for one of his crew to do the repairs. Was an time with exact replacement parts and got the job done. Will look no more, these folks are great!

I called Thumbs Up Plumbers Wednesday afternoon with a clogged drain. They schedule me for Friday morning. Eddie diagnosed the issue. He also discussed how he intended to clear the drain, including a 15-minute test running water through the system to ensure all was resolved once the drain was cleared. About 1 hour later, the job was completed, and they were on their way; Eddie at Thumbs Up saved the day with his expert service. Chris R

I brought on Sal to help with the sewer lateral compliance on my home. Sal's initial estimate was very competitive compared to two other bids I received, and in the end he got it done for even less thanks to the work being not as involved as originally thought. He passed along the savings to me ($2K). That is integrity and on top of that he was super responsive and coordinated with the city and EMBUD on the inspections and certificate. A+++ all the way on Thumbs Up Rooter. Will call them again anytime I need plumbing or sewer work.

Excellent team and work at a fair price, very good communications, outstanding overall! Of 5 stars I rate them 7 :-)

Our water heater broke and leaked all over our basement. We called Sal and I am so glad we did! Whoever installed our last water heater botched the job. Sal said there were pieces missing, the wrong sized pipe was installed etc. He installed the new water heater, changed out the wrong sized pipe and he also added a sediment catch below the water heater, a drain line in case it ever leaks again, AND a carbon monoxide detector since there wasn't already one in the windowless basement. We had gotten a bid from another company for the exact same rate, but they did not offer to do even half of what Sal did. He will definitely be our go to plumber from now on :)

My bath tub faucet (hot water) has been hanging on by a thread for almost a year. About a year ago, my bathtub hot water faucet became difficult to use. I’ve been using it as delicately as possible, knowing it would need work soon. Somehow I have made it to August 2021 and last week the faucet finally bit the dust - making it almost impossible to turn it off. A friend of mine had just gotten plumbing work done and had a great experience, so I got their info & sent a text.

Shortly after my initial contact, I was able to arrange for an appointment a few days later. I also mentioned how nervous I was to have someone in my home, as I cannot yet get vaccinated, and am high risk for a difficult time handling Covid, should I get it. They assured me they are fully vaccinated, wear masks, shoe covers and also gloves.

Today Eddie arrived on time, and was ready to tackle the job, while also staying mindful of my concerns re: covid. They were efficient, kind, and made sure to explain what was happening as the diagnosis and testing unfolded. Eddie quickly determined what needed to happen and began the search for the necessary part. It just worked out that Eddie found the part, and was able to come back and complete the job in a short timeframe.

I truly cannot say enough about how wonderful Eddie is. Eddie was also delighted to meet my hound, and ensured me they’re very pet-friendly, which is lovely. Eddie tackled my job with intention and mindfulness, while also educating me, searching and finding a tricky part, and getting my faucet better than it ever was in the past. I fully intent to beg Eddie to work for me for any plumbing jobs I need, because you just don’t find gems like him often! If you’re able to get onto Eddie’s schedule then you’re a very lucky one indeed!

Very happy with the service I received and reasonable. Top notch company with friendly service. I would definitely recommend and use them again. They did a fantastic job fixing the leaky pipe under my house and replacing the old wood under the toilet that was rotted out. I appreciate good customer service and that's exactly what I received. They deserve 2 thumbs up !

Shanna

Sal came on Dec. 31 to clear out my main sewer line. He took the time to do a thorough job at a reasonable price. I have great admiration for this one man company.

Salvador is professional and shows up on time. His work is clean, timely. I would recommend him anytime. Thank you.

Eddie was great, arrived early and did a great job on clogged plumbing/drains, great service and I recommend Thunbs Up Rooter. Thank you.

👍🏾👍🏾 I give them thumbs up. Excellent plumbers.

Very professional and reasonably priced plumbers. A+

Fast, professional, and reasonably-priced service

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