Countrywood Interiors

I wondered into the shop over a year ago looking at the art prints I saw from the window and also saw a great sofa. But, I wasn’t looking to buy at that point. Shannon gave me all the specs and estimated price for reference and I said we’d keep it in mind. Fast forward to a couple months ago, the hubs and I were ready to sofa shop and we did the rounds of the big stores. We both prefer to support local shops and so I took him to see the original couch. Shannon and Filly were so great and helped us customize the sofa/chaise for our funky little room. We just received the piece and LOVE it! It has transformed the room and we couldn’t be happier with the customer service every step of the way.

Looks like Cayla conducted a secondhand and quite frankly, unbelievable review. I’m sure you’re all as disgusted as I am to hear that her friend didn’t experience any music, but allow me to give a first hand review. I bought a sofa from there and it’s awesome. The owner is a minority woman so I don’t buy this “racial profiling” accusation. The sofa I bought was a beautiful piece of furniture and the owner gave me a good deal. Maybe if Cayla actually went there she would have had a positive experience, but I don’t take keyboard avatar-warriors as the furniture purchasing type.

Sincerely,
A guy who actually went there and bought something.

Beautiful pieces, wonderful customer service, gave option to take home and return if not happy with product.

My good friend, Jessica, went into the store recently and told me her bad experience. She said it was very quiet that it was uncomfortable . She wondered why there wasn't any music playing like most decent stores have. She also told me that the burnette lady wasn't very friendly. She didn't greet her when she came in. She even racially profiled/stereotyped her and told her "Make sure you stay where I can see you". As if she was going to steal something. My friend said she was just on her phone while she was just browsing. Not professional at all to talk to a customer as if they're your child and that was very rude and could be taken as indirectly racist. Not to mention she was the only one in the store, you would think she would be treated better. Customer service is lacking here. The furniture was nice and stylish but seemed overpriced.