Rite Aid

Pharmacy and store clerks are always very friendly, knowledgeable and happy to assist with my needs.

My local pharmacy just closed and I was transferred here. Honestly dreaded switching back to large chain pharmacy but I was assisted by Tiffany who was amazing. She handled my refills on the spot as a one-time courtesy and, as I’m new, let me know how and when to handle Rx refills going forward. She was honest about how busy the pharmacy is and different than Marin Medical & I really appreciated her candor. I know most ppl only take the time to leave negative reviews but Tiffany was helpful, courteous, informative and overall professional. Hopefully her supervisor sees this-I vote employee of the month + extra holiday bonus.

I realized that items in the store were not available since the pandemics were started.
I hope your shop will be returned to the excellent exhibiting all items for customers

The staff is always friendly and super helpful and the store in my experiences has always looked great and everything is easy to find which as a customer I find great.

Brand new facility, well laid out, helpful staff, I've been in several times and they had what I needed each time, they have their own parking lot with plenty of spaces.

Friendly, helpful staff and a great selection of items. Great pharmacy.

Five star service

As good as it gets on products, 50% off or more sales, & customer service :)

Very nice staff and very helpful, attend full and friendly . 11 of 10 !

Staff are always friendly and helpful.

Great place to shop and asstes are very nice

Love it

I went to Rite Aid in CA where I was visiting. Enjoy going there but they made a mistake when they were checking me out & overcharged me. I had to go back. No apologies. I would go to Rite Aid again though!

Pharmacists and counter people work hard and are helpful. Recently staffing has been lighter and thus the phones are less frequently answered. I understand that. But what I don’t understand and REALLY wish would change is the terribly aggravating automated phone system. It’s this that’s compelling my first-ever review. Really, Rite Aid, PLEASE redo this. Specifically: 1) horrible static-laden hold music that hurts my brain—as if it were designed to do so. It’s bad enough to be on hold but OMG, ouch!! 2) menus that lead nowhere (“push 3 to speak to a pharmacist” only to be told “that option is not available”: you actually have to wait for the 2nd instance of this for it to work—and then only if they are there to pick up), 3) some message about former Marin medical pharmacy that mispronounces Marin as if it were the last name of Cheech from Cheech and Chong. They should pronounce our County name correctly. Instead it gives the impression Corporate couldn’t be bothered to get the localization right. Not good for the Rite Aid brand.