Cartier

I've been at this location in November. It was a pleasure to get help from Adriana. She helped a lot to choose the right pair of earrings for me. Showed many different styles. My husband and I got offered drinks as well. Beautiful packing

Wen Wei, the SA at Cartier Palo Alto, went above and beyond to help me choose the perfect jewelry for my wife for our wedding. Her attentive and listening skills made the experience exceptional. Highly recommend her service!

I came Palo Alto location day before yesterday to buy love breclet. Management was very nice ginger is helping us . But there is one security guard she looks very unprofessional no dressing sense .unfortunately I saw her I’d because I am sitting on pouche with my dog her name is Mariana she is very
rude with my dog . And I ask for restroom that time also she is making face . I don’t like that otherwise management was very good

Florence helped me get my ring! She was nice and patient. She also gave me and my friend Chinese lunar new year gift. Had good experience at the store. Much better than the service before.

They are all professionals. I had a little trouble with my online order, but they were able to give me a new piece.

Amazing experience. Love the staff there. Very professional, helpful and friendly. They definitely know the brand

I have not visited the Cartier store as neither my wife nor I have any interest in purchasing the jewellery. Keeping the jewellery safe is also a big burden. I have paid more money as bank locker rent than the cost of the jewellery kept in it. Also I can not think of buying Cartier jewellery as it is for the big people.

Isabel is my Go-to SA for Cartier. She is so helpful and knowledgeable, and I love all of my purchases from her. A great service!

Customers need to make an appointment, they do not support in store shopping now. I replaced my ring bought online for a smaller size, they didn't have the size but got the one for me real quick.

Wen my sales associate is amazing ! I purchased six pieces from her and every time I had a great experience. She is very patient and kind . Also very friendly but professional. She is very responsive so it’s easy to setup appointments with her . Her attitude makes you feel very comfortable. I will Continue to shop with her. Thank you very much ,Wen!

I would say everyone I met in this store was fantastic. Ginger was one who assisted our wedding rings purchase. Very good memory in this Palo Alto store. Look for Ginger!

Isabel L., sales associate, was the best. She is knowledgable, patient, extremely kind and friendly. She showed me every Cartier pieces I asked for. Thank you Isabel.
The store is still pretty new. Decent size and very clean. Definitely would go back again and again and again.

Stephanie is the best! She helped us when she was with Cartier Honolulu and her service and care has always been consistently excellent! She has your interest at heart!

I loved jewelry, so if I have time I will past here to check if there is new jewelry displayed. If I appreciated the newly designed I will take that one coz I don't want anybody can take like I experience before.

Had a lovely experience with Aria shopping for a Love bracelet for my wife’s birthday.

I called the store to see if they had what I was looking for. Luckily they did. Thanks to Isabel and Sarah. It was a pleasant experience.

Miquel the new manager is the best! Seriously great service albeit expensive brand for sure

Fantastic professional service and excellent experience with Aria

Nice experience Andriana is so professional

Great collection and friendly staff