Massage Heights West Des Moines

The receptionists greeting was warm and welcoming. Mandy the masseuse asked good question before we started. She seemed very experienced and professional. I look forward to seeing her at are next appointment.

The staff at the West Des Moines location are outstanding!! Very attentive to your needs. The massage therapists are fantastic at working the areas your body needs most. The front desk staff, Stephanie and Vicky, are always so cheerful and make you feel special at every visit!!

I’ve been coming to the West Des Moines location on and off for 10 years! I’ve pretty well stuck to my same massage therapist (Kasey) and absolutely love her! Every once in a while when I can’t get in to Kasey they will sneak me in with another therapist and Stephanie always knows who will best suit my needs ! Even when scheduling they know what days work for me and make sure I book in advance or I would never remember (or get in) ! Whether I’m in for my back pain or if I just need an extra day for myself, I love this location. It’s always cozy, clean , and SMELLS AMAZING ! So amazing I usually have to have a candle or 2 on my way out !

Front desk staff are always friendly and helpful. Every massage therapist I have used has been great!

Absolutely love this location! From the awesome ladies in the front that great me through the door and book my apts to my amazing therapist Casey who i cant wait to see again! Recommended 90 mins with hot stones with her! Excellent experience every time i go!

I have really appreciated all the therapists at Massage Heights in West Des Moines. I was fortunate to find them when I did. Every week for the past three years I have been receiving massages for my migraines and lower back pain and it has helped tremendously. Whenever I needed to change or add an appointment, Stephanie worked with me to resolve it. She has been a life saver!I cannot express my gratitude enough for the services that I have received.
Thank you!

I’ve never had a bad massage here and more importantly - I’ve had some really great massages here!

To add to that, their esthetician is amazing! I always leave feeling like a brand new person with beautiful, glowing skin!

Atmosphere is nice. Facility is always clean and welcoming.

I have been a member for over a year now and am continuing my contract with them. I love this place. I have tried several different therapists, each have their own unique style!! I love the fact that if I am able to fit in my schedule a massage for the day, they can usually get me in!
The front desk girls, including the management are wonderful. I love the fact that I can call in and they already know what I want! They actually take the time to get to know their members and it makes a difference.

So relaxing! We've enjoyed being customers for years, but recently they've stepped it up a notch. Place looks great and the service has been awesome.

We were running late and they were super understanding and got us in very quickly when we arrived. They did an excellent job! My boyfriend & I couldn’t believe how much it helped our muscles that evening and the next day. Very professional and clean too. Devin & Kaitlyn were great!

I don't understand the negative reviews. I have been going here for over a year and have never had a bad experience. All the massage therapists are amazing, and the front desk receptionists have always been nothing but polite. I highly recommend Massage Heights in West Des Moines. Great prices and great massages.

Massage Heights in West Des Moines is great, always exceeds my expectations.

Called in because I got a Groupon for 1 massage. Nicole was very helpful & knowledgeable about getting the best deal on memberships and explaining what they offer. They are very flexible with meeting clients needs with available memberships and really aim to please. Ended up signing up for memberships for two people - good value!

Love this location! Have had great massages and facials. Staff is amazing!

First time getting a massage and it was soo amazing! Don’t know why I haven’t gotten one before. Marsei and Jeff were great therapists and had us feeling like new people when we left! Highly recommend if ever in need of relaxation.

I have been going to Massage Heights for over a year now. On the few times I've had issues with cancellations or rescheduling appointments, the staff has been very courteous and helpful in accommodating my needs. I work a lot of hours and my schedule is hectic so this is great for me.

After seeing a few therapists, I was able to get in regularly with one of them (I won't name names unlike other reviewers) and she is great! She's given me advice for lifestyle changes to help an old sports injury, and recommends products outside of Massage Heights for me to use. She has reflexology, knowledge of homeopathic remedies, and really really deep tissue massages when I need it. Couldn't be more satisfied! And I really like getting hot stones during the winter months.

By the way, make sure you understand your contract. I've seen when people have gotten mad when I've been in there because they didn't understand your contract. If it says you have to put something in writing, put it in writing. If it says 3 months, it means 3 months. When I was first a member, I just asked the up front staff to help explain the contract and they spelled it all out. Now I'm on a month to month plan (you can do that after you complete your contract; mine was six months) and if I ever want to cancel all I have to do is put writing in notice 30 days ahead of time. Not hard to understand, and this place saves me money. Never had a problem.

Nice place with a calming atmosphere and professional (but really young) staff. Room was nice. Massage was good. Therapist was knowledgeable.

Would recommend to friends. BUT book early. Getting an appointment in the evenings was booked weeks in advance

Warming welcoming environment. Really love the people at this location. The manager Stephanie is very accommodating! ❤ Book with Massage Heights WDM

Visited the Massage Heights over by the WDM Hy-Vee and had a great experience. We'd asked for a couples massage and it was just right. Kasey is super, and even gave me some ideas to help my neck pain. My husband and I will be going back!

The entire staff at Madsage Heights West Des Moines is amazing!!!